Our People
Our people are our greatest asset. From the full spectrum of adult homecare and elder care to childcare and more, the quality services we provide day in and day out would not be possible without the hard work and passion of our dedicated staff. Each member of our team embodies the core values of our business – compassion, integrity, family, excellence, trustworthiness, accountability, and diversity – and strives to make more possible for those in our care.
The BrightStar team is available to you 24 hours a day, 7 days a week. We will ensure that each client and family receives the highest level of care and service.
Chad and Rhone McCall opened the BrightStar office in Austin in January 2008. They had previously worked together in a family-owned long-term care pharmacy. They were inspired by the chance to provide a much-needed service and to give back to the Austin community. Rhone and Chad knew they could blend their skill sets to offer quality medical care to families and facilities in the greater Austin area.
“It can be incredibly difficult when you live far away from your loved ones and family,” stated Chad who has two grandmothers in their 80s who still live on their own. The McCall’s are personally in tune with the needs of seniors today — especially those who do not have family nearby. “We want to be advocates for our clients and families and we treat our clients like we would want our own loved ones to be treated,” Rhone explained.
Rhone and Chad are dedicated to helping families find peace of mind when they are in challenging situations and need dependable, quality care for their loved ones. “Our staff is committed to the highest quality service and helping clients any time, any place.”
Chad McCall, MBA, MDiv | Owner & Administrator
Certified Senior Advisor
Chad grew up in Columbus, OH and has worked in the health care industry for over 20 years. His background is in finance and operations. He studied economics at Davidson College in NC, received his MBA from the Georgia Institute of Technology and his Masters of Divinity from Duke University. In addition to working at BrightStar, Chad is a deacon and the pastoral leader at St. Peter’s Episcopal Church in Lago Vista, TX.
Chad is an avid skier & Cross Fitter, enjoys travel, cooking, and spending time with his wife and 2 children.
Rhone McCall, MBA | Owner & Vice President of Sales & Marketing
Certified Senior Advisor
Rhone is a Texas native who grew up in the Dallas area. She and Chad moved back to Texas in 2004 after living in Georgia, Florida and North Carolina. She studied Broadcast Journalism and Spanish at Southern Methodist University. She received her MBA from the Georgia Institute of Technology. Her career has been in sales in many industries including apparel, software and health care services. Rhone speaks fluent Spanish, enjoys travel, reading, and being with her husband, 2 children, (Carlie 8 and Cade 5), family and friends. Rhone also serves as the Vice President of the Board of Trustees for St. Matthew’s Episcopal Day School. She also enjoys training at Cross Fit Central and practicing yoga.
Business Memberships:
- Austin Chamber of Commerce
- Georgetown Chamber of Commerce
- National Private Duty Association
- TX Chapter, National Private Duty Association
- Texas Association of Home Care & Hospice
- Faith in Action National Network
- Austin Area Home Health Council
Professional Accreditations:
- Better Business Bureau Accredited
- The Joint Commission of Health Care Organizations Accredited
Sarah Schweppe, RN BSN | Director of Nursing
Sarah is a Boston native and a graduate of the University of Texas School of Nursing. She has been a nurse for over 20 years and with extensive experience in hospital, home health, school, and primary care environments. Sarah enjoys spending time with her 3 daughters and practicing yoga.
Bill Wagenbaur | Vice President of Business Development
Bill joined BrightStar in Austin in June 2011. He holds a BA in Management and Marketing from Temple University. He moved to Austin from Wichita, KS where he co-owns another BrightStar franchise. He is a native of Philadelphia and prior to joining BrightStar, he was the Vice President at The Wichita Eagle newspaper and an Operations Consultant for Knight RIdder, Inc. Bill holds a Green Belt Six Sigma certification. He enjoys working hard and is very proud of his two children, Kristin and Dylan.
Arnette Goodwin | Scheduling Manager
Arnette has worked at BrightStar as the scheduling manager since 2009. Her previous experience includes extensive physician practice and surgery scheduling. She has also worked for property management firms handling all aspects of running the office. Her personal experience of taking care of her own elderly parents led her to seek out a position at BrightStar. Arnette is a Texas native and enjoys spending time with family (especially her 2 grandchildren) and reading in her spare time.
Carly Toal, CNA | Skilled Nursing Scheduling/Intake Coordinator
Carly has been in Texas since 1997 when she moved from Kansas City, MO where she was born and raised. She owned and ran a daycare from her home for 10 years. She moved into geriatric care as the House Manager for a personal care home. She decided to pursue her CNA certification and has been at BrightStar since graduating in November 2010. Carly, her husband and their 4 children live in Round Rock.
Jo Wooldridge, CNA | Medical Records Coordinator
Jo is the newest member of the BrightStar team. She worked for us as a CNA in home care and has recently taken a position with our office team to oversee medical records. She worked as a graphic designer for over 12 years before deciding to pursue a career in the healthcare industry. Jo enjoys spending time with her husband and 2 boys in her free time. Her interests include gardening and working on crafts and projects with the kids.
