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Even more than who we are and what we say is what we do. The true measure of the services that we provide is that we met and exceeded the expectations of those in our care and their families. Nestled deep within each unique client story is all that our caregivers are making possible – more flexibility, more security, more hope. And while we could just tell you about the kind of work we do, there is nobody better able to speak to the kind of care that BrightStar provides than those we serve on a daily basis.
There is no more gratifying compliment to our efforts to provide excellent care than to have a client take the time to let you know you’re succeeding!
Client Testimonial :
BrightStar was unfailingly kind and pleasant to work with. As the caregiver for my Mom, in this situation, BrightStar’s attitude of “we’re here for you” helped relieve us of stress and made us feel that we were going to make it through a difficult time. The CNAs were very caring and competent. Thank you, BrightStar! From Leslie R. (October 2011)
Client Testimonial :
With wonderful “Charlestonian” flair, this message is from a valued BrightStar Client: “Ya’ll are angels and your love and care means everything.” XOXO….From Sharon (January 30, 2013).
“BrightStar has far exceeded our family’s expectations and needs in a true time of crisis. Cori has a wonderful combination of wisdom, professionalism, going beyond the call of duty and terrific touch in masterfully bridging the challenging transition from the Hospital, follow-up treatment to the rapid road for recovery.”
Their caregivers are great: compassionate, excellent communicators, gentle, creative, dependable and amazing patience.
BrightStar is the answer to our family’s prayers! From Gary (July 26, 2013)
At BrightStar of Charleston we are dedicated to being compassionate towards indivicuals of all ages that require care – we are committed to doing this by having the best trained employees and through excellent communication both internally and with our clients
It’s hard to pick only one positive experience. The staff at BrightStar (of Charleston) is very understanding and professional. I remember my first week working with BrightStar, the nurse and case manager made sure I was ready for my clients. When there was a technical issue with a paycheck, accounting took the time to drive to meet me with my check after the office closed. This showed me that the BrightStar Staff really does care about their employees! Shamyra (10/31/13)
I haven’t been here (At BrightStar of Charleston) that long, but the communication between employer and employee is really strong whether it be an e-mail or phone call…the door is always open. Che (11/2/13)