Even more than who we are and what we say is what we do. The true measure of the services that we provide is that we met and exceeded the expectations of those in our care and their families. Nestled deep within each unique client story is all that our caregivers are making possible – more flexibility, more security, more hope. And while we could just tell you about the kind of work we do, there is nobody better able to speak to the kind of care that BrightStar provides than those we serve on a daily basis.
“Just wanted to send a quick note of thanks for all that you and BrightStar have done for our family over the past few weeks. From my initial call to Chuck to the excellent and caring service from Cheri, to the exceptional care that Margarita provided, we are truly grateful. While Margarita's time was short with our family, we know that she was sent to us for a reason, as she helped my dad’s final weeks be the best that they could under the circumstances. We really thought that she would be living at the house for a long time! We especially appreciate the manner in which both Margarita and Irena treated my dad and our family on Sunday morning. While we are struggling with how things quickly changed, we are thankful that we had caring and compassionate individuals helping our family. Thank you again.”
~ Ann Marie W.
“We used BrightStar during an awards dinner at our annual meeting. They were creative with ideas to engage the children and at the end of the night, the children did not want to leave. We felt completely secure leaving the children in their care and will use them again as a resource for corporate childcare.”
~ Patience L.
“I wanted to thank you, Joanne, and Jennifer (for your time) with my mother… Although Jennifer was caring for my mother for only a week before she passed, it was a great comfort to me being 2,000 miles away. I'm sure my brother appreciated Jennifer's help also. He may have contacted you already but I wanted you to know how grateful I was.”
~ Kathy D.
“Dear Cheri: I wanted to let you know how much I appreciate all you have done for me, Margaret and especially my father during this difficult time. As you can probably tell, this situation is very new to Margaret and me and you’ve been so patient through all of this. Your professionalism is greatly admired but your kindness is priceless! Your staff has shown great care and compassion toward my father and I am grateful for this. Thanks again for everything.”
~ Georgine P.
“To the BrightStar Staff: Your kind expression of sympathy and the wonderful care and help from Vera and Willie were greatly appreciated. Bless you all.”
~ Joan S.
"Sherice's dependability and dedication enables us to have peace of mind to leave our loved one in her care and to know that all of his needs will be met. It is a pleasure to open our door and welcome Sherice. We know she will enable us to have a good day by cheerfully providing the help and support that we need."
~ Elaine G.
"Never was there a time that Sherice didn't come to our aid. She dropped all she was doing and came on a day that she was not scheduled for. She stayed later if she was needed. She left her family to care for our family. She was part of our family, and we loved her for it."
~ Kate B.
"Towanda was only with us for one day, but what a day it was! I could not have gone through it without her, nor could Mary. She was a God send, and I will always be grateful to her."
~ Kate B.
"Many thanks for all your help in preparing a backup for me. My wife is doing well!"
~ Dave & Betty G.
"My wife, Joann, and I want to thank Sandy and Clifton for handling the arrangements, and most especially thanks to Trina, our escort, to our appointment. Trina handled the situation as a true professional and is a credit to your organization. Again, I say it is comforting to know the availability of the services your organization provides."
~ Donald B.
"Ernestine is wonderful. She is better than I ever expected. She helps me with my exercises, laundry and is an excellent grocery shopper! She makes me feel more at ease, and I want to keep her as a friend. She gives me confidence to walk around, and I enjoy her company tremendously."
~ Delores N.
"BrightStar caregivers have been very helpful. Their care has always been given with cheerful and concerned care."
~ Eunice K.
"Recently my healthy 34 year old daughter beame very ill. She was punctured with a contaminated needle at her place of work which developed a bone infectino. Treatment required intravenous antibiotic therapy for 6 weeks. A wonderful nurse name Christina arrived at my daughter's home. She was kind, compassionate and very knowledgeable. Christina answered all our questions and relieved us of our fears. She really made my daughter feel at ease about her diagnosis. Christina is a fantastic nurse who brought hope, smile and laughter to our homecare experience."
~ Patricia B.
"When I got hooked up with BrightStar it was the best thing that could have happened to me. They are great with their patients including myself. I have had nothing but good experiences with my nurses. I even tried to get my sister-in-law to work for them!"
~ Roseann M.
"My name is Joseph, and I have been a patient of BrightStar for 6 years. The care they have given me is the best that I have ever had. The care and love I get from them is great. My CNA and I, we're like two peas in a pod. If you are in doubt, don't be. Give BrightStar a chance and you will be in good hands. Give BrightStar a try today and get the experience."
~ Joseph D., May 5, 2012
"Sharon is extremely confident and honest; both of which are very important to me. She also has a great attitude and is very caring."
~ Bobbi C.
"Juanita & Lydia- my 2 day-time people, are awesome! They are bright, caring and responsive to everything I need. Juanita cooks for me from scratch, and she has compassion and humor as well. Lydia is curious and open and willing to learn and do anything and everything. No one every complains about doing errands, laundry, food, helping me with balance excerises, waking my dog- even in the heat. And they are all encouraging! I would recommend BrightStar to anyone!"
~ Pamela T.
"Christina is one of the most amazing nurses I have encountered in 20 years of receiving infusion therapy. I dare say I have encountered many nurses and personalities in those yaers, getting my infusions on 3 continents and at least seven different countries. Not only is Christina one of the most skilled home caregviers that I have encountereed, but she always listens to any input I have to give and works around my challenges. My whole family truly enjoys the time when Christina is around and think of her as a friend of the family."
~ Dominic C.
"Loretta came into our family in February, 2012. She was a blessing. I had just come out of the hospital with a broken arm and my husband who is 96 was not ready to care for us. No sooner was I home when my husband came down will an illness. What a mess! Loretta spent the night and at 2 a.m. was steaming carpet and everything else. Loretta has been superb help. She completes her duties on time and is well organized. I cannot recommend her more highly. She is a jewel. Plus, she is intelligent, soft spoken but strong in her own way."
~ Carol B.