Even more than who we are and what we say is what we do. The true measure of the services that we provide is that we met and exceeded the expectations of those in our care and their families. Nestled deep within each unique client story is all that our caregivers are making possible – more flexibility, more security, more hope. And while we could just tell you about the kind of work we do, there is nobody better able to speak to the kind of care that BrightStar provides than those we serve on a daily basis.
My son gets along with both of his nurses just fine. It feels so good to not have to call off work if he isn’t feeling well. And his teachers tell me that the nurses work well with him and are picking up his routines very well. I am so pleased.
~ Patricia N., February 2011
I love my caregiver. She is the best. I can’t imagine not having her!
~ Lorraine S., Fall 2010
I have wonderful clients, some even call me their friends. They become distant family or extended family. Not too close to know everything about you, but the caring you show about them makes all the difference. They come first and that means a lot to them.
~ Diane Z., January 2011
When I first started working for BrightStar, my grandfather was in need of home care. I was able to see first-hand the care and concern that BrightStar offers their clients. Our family was very pleased throughout the process and only wished we could have kept him home longer so that he would still be here with us. My grandparents loved their BrightStar crew, some of the caregivers felt like family. We are grateful for all the care and concern that the entire office offered my grandparents.
~ Brenda S. – A BrightStar Care of Erie Employee, March 2011
Thank you so much for your kind words. Thank you also for your prompt reply to my request. I would like to add, it has been a positive experience working with your very professional agency. Please share this with the management.
~ Lucy C., April 2011