Even more than who we are and what we say is what we do. The true measure of the services that we provide is that we met and exceeded the expectations of those in our care and their families. Nestled deep within each unique client story is all that our caregivers are making possible – more flexibility, more security, more hope. And while we could just tell you about the kind of work we do, there is nobody better able to speak to the kind of care that BrightStar provides than those we serve on a daily basis.
We have been with BrightStar for several months. All the care givers we have had are well trained, polite, and we feel comfortable having them in our home. The schedulers are professional and are dependable getting help when we need it. Thank you!
~ Anonymous, August 2011
Through Albert’s last 7 months of living, BrightStar constantly went above and beyond what could be considered “normal needs” – come snow, holidays, cart that doesn’t work, and all of the everyday life situations that can arise – BrightStar was so accountable to the job at hand – having good staff to care for Albert Johnson. And although, Albert yearned to return to Texas and was SNAPPY at times with anyone (“get out of the way!!”), he felt safe and cared for by the BrightStar staff. It was great to witness different CNAs carefully fixing food for Albert the way he liked it. He died in peace and we believe he also died being glad he was so close to family.
~ The Johnsons, August 2011
I was graciously given your name by Hospice in order to procure the 24/7 home care we were looking for. BrightStar immediately responded with persons to interview per our request. Immediately Susannah cried with the relief she felt as Brightstar made a very tense and dreaded situation very pleasant and somehow "do-able." As the weeks progressed and we called on your services, BrightStar did everything it took to take the heavy load from our shoulders so that we could address the remaining issues that a fatal disease will produce. I cannot imagine a circumstance that would have brought more ease and peace to our circumstances than that which your company gave us at every point of our need. We will be forever thankful.
~ Brenda T., August 2011
BrightStar has been the best place to work. They are the most caring and compassionate home health business in Northwest Arkansas. It has been a great experience for me. I truly love and enjoy all of the clients and co-workers that I have been with. Everyone is the best at what they do. Thank you BrightStar for giving me a chance at this job and keeping me.
~ Sandy F., BrightStar employee, August 2011