Naperville / South DuPage

Jim Guzdziol & Phyllis O'Brien
1112 S. Washington St
Suite 15
Naperville, IL 60540
Phone: (630) 778-2005
Fax: (630) 778-2006
*independently owned and operated

Naperville / South DuPage Homecare and Staffing Services

Local owners Jim Guzdziol, MBA and Phyllis O’Brien, RN are proud to provide the highest quality LifeCare, KidCare and healthcare Staffing solutions to families and businesses in Naperville, Lisle, Woodridge and Bolingbrook. They offer compassionate care and peace of mind — any time, any place.

Both Jim and Phyllis know first-hand how difficult it is when you’re geographically separated from or simply cannot find quality care for your loved ones. They will do everything possible to help their clients maintain their lifestyle and independence. Services are provided and a staff member is on call 24 hours a day, 7 days a week. Their Director of Nursing, Jo Ann Finlon, RN and Branch Manager, Kelly Lucid, CNA will both ensure that each client and family receive the highest level of care and service.

Homecare and Staffing Services Provided:

What Makes Us Different?

• Free no-obligation in-home assessment by an RN
• No “length of service” commitment
• Reasonable two-hour minimum service length
• Continuity for client:
  • of same caregiver
  • of agency: non-medical to medical
• 24/7 “live” phone answer by staff
• Multiple levels of backup: RN and CNA on call – we never cancel a shift!

Testimonials

Thank you for providing us with a very reliable and professional service. My sister and I are very happy with Vanessa. We could not have asked for a better, more professional and caring person. We also want to thank Jim and Kelly for their wonderful support. – Diana and James

I have found that Valerie meets the highest standards of cleanliness, professionalism, punctuality, friendliness and work ethic. Keep up the good work and thanks so much. – Dale

I was very pleased and impressed with your service. I also really enjoyed the company of Alyssa, Kelly and Trina. If need be I would definitely use your services again. – Carolyn

I have been very satisfied with the services provided by BrightStar. Gretchen takes excellent care of my mother. She is prompt, caring and takes time not to move too fast as mother moves slowly and confuses easily. – Kathy

I chose BrightStar over two other possible healthcare providers. The CNA caregiver supplied by BrightStar was wonderful. She assisted me in my needs for the 24 hour period following my outpatient surgery. I would not hesitate to recommend BrightStar Healthcare if someone asked me about in-home care providers. – Gerald

About Our Naperville/South DuPage Homecare and Staffing Team:

The answer to your question is “Yes, we can!” After you tell us what you need, we will custom-tailor a service plan and make all of the necessary arrangements. We are here to help our clients and their families live their best. Let us know how we can be of service.

Our Story:

What do a senior retail executive and a seasoned registered nurse have in common? Twenty-six years of marriage, three children, two pugs and a desire to help people in our community! After extensive research of the home healthcare industry, BrightStar provided a model of our ideal business: local ownership and the powerful resources of a rapidly growing franchise with over 100 locations nationwide. We knew we could blend our skill sets to offer quality care to families and facilities throughout the Naperville / South DuPage area.

Our Administrative Staff:

Director of Nursing Jo Ann Finlon, RN has over 25 years nursing experience in hospital and home healthcare. Jo Ann personally assesses each case, determines a plan of care and provides ongoing case management. She also provides clinical direction and oversees our hiring process.

Branch Manager Kelly Lucid, CNA has over 15 years of experience in home healthcare. Kelly runs our office and is responsible for scheduling coordination, hiring, credentialing and billing.

Director of Sales Sarah Wubbolding has over 15 years sales and marketing experience and most recently was responsible for marketing at a home health company. Sarah is the liaison to the communities we serve.

Our Caregivers:

Our caregivers are carefully screened by our staff to ensure they are experienced and meet our rigorous hiring standards. Each new hire is credentialed through online testing, in-depth face-to-face interviews, reference checks, drug tests and background checks. Our caregivers are also safety-trained and certified by the Fall Prevention Clinics of America. Every employee is bonded and insured.

Each month we recognize and reward a Caregiver of the Month to honor them for excellence in care and their passion for this labor of love. We are proud of our field staff and hold them in the highest regard. Nothing is more important than the quality of care they provide each and every day.

Our entire staff is committed to the community and to each of the residents and businesses we serve. We invite you to experience the passion and professionalism they exude in all of the services we provide.