Testimonials

Even more than who we are and what we say is what we do. The true measure of the services that we provide is that we met and exceeded the expectations of those in our care and their families. Nestled deep within each unique client story is all that our caregivers are making possible – more flexibility, more security, more hope. And while we could just tell you about the kind of work we do, there is nobody better able to speak to the kind of care that BrightStar provides than those we serve on a daily basis.

We really want to thank all of our customers for the kind feedback. This is why we do what we do. We are here to help and improve the lives of the residents of Grapevine, Southlake, HEB, Arlington, and surrounding communities in Tarrant County. Our stellar caregivers and nurses go the extra mile for that smile and thank you.

BrightStar has hired the healthcare industry’s leading surveyor of customer satisfaction, Press Ganey with their Patient Impact Surveys. Every month this company surveys all of our customers.

We are thrilled to report that our 2010 end of year rating was a Total Satisfaction Rating of 97%  with 100% of our customers stating they would recommend us to a friend or relative. Our Net Promoter Score is the highest in the industry and even beats great companies like Trader Joes and Google. Our great caregivers have earned these Kudos and we are very proud of them!

I would definitely recommend BrightStar Of Mid-Cities to anyone who is making the difficult decisions surrounding the need for home healthcare. Thank you for the reliability and flexibility which you brought to our needs.

~ Joseph G., Grapevine, TX

Thanks for taking such great care of my father and Donna. I know they were very pleased with the care they received.

~ Terri V., Arlington, TX

Thanks for the past year of care and support. I'm getting better because of you.

~ Jill C., Bedford, TX