I love my nurse! She is attentive, compassionate, and always provides great company during my long infusions.
Brianna Valkyrie
Google Review
Bright Star has made my journey of the unknown INCREDIBLY amazing. I went into my current health journey scared and nervous as in past I had to navigate all home health on my own. Sandra has made my weekly visits for dressing changes easy, pain free and very enjoyable if you can believe that. She is always professional, courteous and understanding. She makes me feel as I am her only concern. Her devotional talks and encouragement have also helped me see that there are people who care and are willing to see me succeed and win this health challenge. Sandra deserves all the praise for her love of nursing and caring for people. I couldn’t do it without her or Bright Star. I thank you Sandra and Brught Star from the bottom of my heart for all you do.
Kaity McCall
Google Review
Convincing my two aging parents (88 and 87 years old) that it was time to get a part-time caretaker into their home was extremely challenging. My parents are fiercely independent and have been their entire lives so, understandably, the thought of that transition was extremely uncomfortable for them. I finally got my parents to agree to invite the BrightStar team over for a visit and talk through our needs. The BrightStar team (Mike and Heather) visited the house and described their services to the whole family and how they could help with a sensitivity and empathy that really made the decision easy for my parents. There was no pressure just very knowledgeable advice and help when my family really needed it. My parents fell in love with our caregiver, Ashley, as well. She does an excellent job of taking care of them and really brightens their day with her energy and enthusiasm. An excellent job by BrightStar to turn an uncomfortable but inevitable transition into a positive life change for my entire family.
Graeme Clifford
Google Review
Our positive experience with BrightStar all started with Heather and how passionately and positively she represented her company and their services. She was on point with how much they do care about their clients. At 92 years old, my mom and dad were in need of a semi-weekly care taker which was a very difficult decision for my sister and I. Handing over our parents care to strangers who may not give them the attention to detail (and their needs) that they deserve. Heather accurately represented the professionalism of BrightStar caretakers and we're definitely happy we made that decision. As with anything, there was definitely an adjustment/training period in getting each caretaker to understand what the priorities were and how my parents best respond to everything, but we're on a good track now. Thanks Heather!
Thomas Carroll
Google Review
Thank you BrightStar Care of Santa Barbara County for helping our mom when she needed more care than we could provide in her home. Susan is an angel. She learned our mom’s every need, and she anticipated when she would need additional services. This service allowed us to maintain our own jobs while we cared for our mom! Thank you, BrightStar Team. Your services make seniors able to happily live at home for as long as possible.
Charity Armstrong
Google Review
When LUIS IGARTUA-SOUTHGATE came to us in early 2023, to care for my husband who was in late-stage Alzheimers, we agreed on a few days a week, a few hours a day. Immediately, we experienced a dramatic and positive energy in our home—all due to LUIS—and changed our arrangement to full-time. Best decision I’ve ever made. Two years later, I have only one regret: I wish I’d known LUIS much sooner.
Here are the qualities I was seeking in a caregiver for my husband: 1) confident 2) organized 3) sense of humor 4) dependable 5) compassionate 6) trustworthy 7) detailed focused
8) patient and understanding 9) physical strength and stamina 10) track record of success.
LUIS checked all the boxes. He was an important part of our family for two years.
My husband, Gary, was in the late stage of Alzheimers Disease and required 24/7 care. He was bed-bound, immobile, incontinent, and non-verbal. As such, LUIS had his hands full: Gary was dependent on him for all personal care, meal preparation, feeding, etc. It was a lot.
When LUIS was here I felt a weight lift off me. His manner and skills made every shift he worked smooth and pleasant. I always knew that we were in the presence of a skilled and experienced professional. LUIS was organized, punctual, flexible, and
meticulous. He was caring and warm, a compassionate and fun companion. He always went above and beyond my expectations. Most importantly, he exuded confidence and joy—I knew that our home situation would always be calm and under control when he was here.
It was clear to me since Day One that LUIS enjoys his work—a true “calling” in my mind. I know that I am fortunate to have had him with us, and I know that he will be a force for good for any family who needs him and is fortunate enough to secure his services.
Diane Graham
Google Review
BrightStar Care has been instrumental in helping my dad stay at home with family and grandchildren; they provide excellent care to him, along with crucial respite to his family caregivers. The admin staff, including the nurse and scheduling teams, is great with communication and listens to our concerns. The in-home caregiving staff has been excellent, with particular shoutouts to Audali, Jennifer, and Souri for their compassionate care for my dad that supports our whole family.
Shayna Ingram
Google Review
⭐️⭐️⭐️⭐️⭐️
Audali is an amazing caregiver!
She’s incredibly professional, patient, and always supportive. Every time she shows up, she brings the biggest smile, and it truly brightens my day. I feel in good hands whenever she fills in. Thank you bright star for sending her my way. 🙏🏼
Jared Ensign
Google Review
Brighthouse office staff and infusion nurses recently attended to my 83 year old husband who is suffering from a rare autoimmune disease. Anna, Virgina and Michelle were outstanding RN’s. Not only did they have exceptional credentials and experience in ICU abd ER settings, but they showed extraordinary compassion and patience. He was weak, afraid and subject to falling. They handled all this in stride and made us both feel comforted. Also they were adept at inserting and removing iv’s painlessly.
Likewise the office staff we communicated with, Katherine and Artie, were clear, kind and made rather complicated location arrangements very easy. Everyone showed up on time and stayed as long as needed to do eveything. They even helped us inventory and pack up equipment to be returned. We have had many interactions with medical personnel over the last few years. This organization is head and shoulders above most. We will use them again and highly recommend them.
NSW, Santa Barbara
Very responsive & on top of care- my assistant Paola was excellent!