As we celebrate Nurses Week (May 6-12) all month long, we wanted to turn the focus to this year’s theme: “Quality and Innovation.” It was in the spirit of Quality and Innovation that BrightStar Care created CareTogether.com, an online family caregiver resource that helps family caregivers work together to provide compassionate and collaborative care to a loved one.
As anyone thrust into the role of family caregiver can attest, few are ever ready for the countless big and small challenges that come with caring for a loved one. And while few people lack the desire and conviction to help, many don’t know how to help someone who is sick. So the responsibility of care management often falls on one family member, and providing care and assistance to a loved one can take a toll on even the most patient and kind person. Studies have shown that a team-based approach to caregiving improves the quality of life for the loved one receiving care as well as the people providing the care.
Just as “there are no small parts” in performance, there are no small parts on a care team. Compassionate family members and friends all chip in to communicate and coordinate care of a loved ones through transportation to medical appointments, helping them around the house with various tasks, shopping for groceries, preparing meals, attending social events and family gatherings, and spending quality down time talking and reminiscing. CareTogether helps family caregivers provide this type of personal and proactive care through a suite of tools including a calendar, photo album, private journal, messaging, task lists, and condition-specific resources.
In addition to helpful blog posts and news articles about certain conditions, CareTogether’s downloadable PDFs — created by the clinical quality team at BrightStar Care — provide family caregivers with helpful information about common chronic conditions including: heart failure, pneumonia, COPD, autism, heart attack, and dementia.
These resources are available to all CareTogether users who select those particular conditions in the Settings tab of a CareTogether Page.
To keep all team members informed, CareTogether’s notification system emails Care Team members when a fellow team member posts a status update or photo, assigns a task or appointment, writes a journal entry, sends a private message, or comments on a photo or journal entry.
Those families who hire a local BrightStar Care office to provide professional in-home care are able to link their CareTogether calendars to the BrightStar Visit schedule. This allows the members of the care team to see when BrightStar will be in the home. This functionality also provides the name of the BrightStar caregiver as well as the phone number for the local BrightStar Care office.
CareTogether is free to use and totally private. Only invited and registered Care Team members have access to status updates, photos, journals, messages, and appointments. Search engines are not allowed in, so users can feel confident that their discussions and information are secure.
While nothing can replace the compassion and knowledge of a nurse when it comes to providing high-quality personal care, the tools on CareTogether certainly can help improve the quality of care families provide to loved ones in need. This video gives you a tour of CareTogether: https://www.youtube.com/watch?feature=player_embedded&v=n6FOufZV8zM