Our People
Our people are our greatest asset. From the full spectrum of adult homecare and elder care to childcare and more, the quality services we provide day in and day out would not be possible without the hard work and passion of our dedicated staff. Each member of our team embodies the core values of our business – compassion, integrity, family, excellence, trustworthiness, accountability, and diversity – and strives to make more possible for those in our care.
BrightStar of SE Montgomery County has built a highly skilled and compassionate team of business and healthcare professionals. From our office staff to our caregivers, the BrightStar team works together to ensure exceptional customer service and clinical excellence. Whether it’s homecare, staffing services, or being a resource for our treasured seniors, BrightStar of SE Montgomery County is dedicated to making your life better. We are proud to have you meet our team:
Brian M. Fitzpatrick, Owner / President – Brian is a Certified Senior Advisor and active owner of BrightStar of SE Montgomery County. With over 20 years of business leadership and customer service experience, Brian has built an award-winning (Best of Bucks, 2009) homecare and staffing agency. Inspired by his father’s healthcare needs, Brian started BrightStar of SE Montgomery County in 2006 and has become a leader in his field. Brian stays personally involved in all homecare cases and in the selection of each BrightStar employee.
Marcia Barrett, RN – Director of Nursing – Marcia is a Registered Nurse with over 15 years of home care and hospital nursing experience. She oversees the training, skills testing, and compliance of each BrightStar of SE Montgomery County employee. Additionally, Marcia customizes each Care Plan for our clients, orients our care team to that plan, and conducts in-home nursing visits to assess, re-evaluate, and supervise each case.
Tracy McDonald, Service Coordinator – Tracy has been with BrightStar of SE Montgomery County for over two years and is responsible for scheduling client services. Tracy maintains the client’s care schedule, assigns the most appropriate caregiver to the case, and monitors employee credentials to ensure compliance. Tracy’s good nature, exceptional work ethic, and willingness to always put the customer first has allowed BrightStar to attract and retain the best caregivers in the business.
Michelle DeSanto, Service Coordinator - Michelle joined BrightStar of SE Montgomery County in September 2008 and is responsible for scheduling client services and recruiting exceptional employees. In addition to maintaining the client’s care schedule, Michelle recruits and carefully screens applicants to ensure that BrightStar is hiring the best. Michelle’s attention to detail and interviewing skills enable BrightStar of SE Montgomery County to employ the most experienced, compassionate and reliable caregiver staff in the area.
Joann Slack, Administrative Manager – Joann is an organizational genius. Performing the weekly activities of payroll, billing, insurance claims, and office administration, Joann keeps the BrightStar of SE Montgomery County office organized and efficient. With over 20 years of professional business and administrative experience, Joann is instrumental in our compliance with HIPAA and other regulatory requirements, including PA State Department of Health Homecare Licensure.
Christine Schonewolf, Marketing Representative – Christine is an experienced business owner and marketing representative that loves working with seniors and healthcare professionals. After years in the Assisted Living industry, Christine joined BrightStar to educate seniors, their families, and healthcare professionals about the excellent option of aging in place. Christine works with hospitals, rehab facilities, nursing homes, doctors, elder law attorneys, churches, and others that can assist seniors with finding great home care.
Our Caregivers – BrightStar of SE Montgomery County hires only experienced and carefully-screened caregivers. But they also need to have more. They need to CARE MORE and GIVE MORE to our clients and their families. In return BrightStar offers them an opportunity to learn, advance, and be rewarded for their dedication and hard work. We salute our caregivers for making a difference in the lives of our clients each day.
