Even more than who we are and what we say is what we do. The true measure of the services that we provide is that we met and exceeded the expectations of those in our care and their families. Nestled deep within each unique client story is all that our caregivers are making possible – more flexibility, more security, more hope. And while we could just tell you about the kind of work we do, there is nobody better able to speak to the kind of care that BrightStar provides than those we serve on a daily basis.
"BrightStar is the best yet for treating you like family, and you always feel loved and cared for; especially when I got a birthday card from Mr. and Mrs. Weeks. I appreciate their concern and caring and I have always been treated extremely well...Here's a message to you...if you need a loved one taken care of, call BrightStar. They are very helpful, and the owners see to it that everyone does a good job."
~Patient, September 2012
"Since I employed BrightStar Care to assist me with my husband...my life has changed for the better--less stress, help with caregiving, and most importantly to me, respite time which I desperately need to regain the energy to continue to care for my husband. I have used other services, but no other agency has been as friendly, cooperative and flexible in accommodating my needs. Thank you so much."
~EB, August 2012
"BrightStar of Bay County is a wonderful company with caring, professional individuals. When I needed to find a CNA for 24/7 care while my father stabilized, Nate Weeks (the owner) was able to help me on short notice. Nate was very responsive, upfront regarding costs and kept me updated throughout the process. I received excellent reports from the nursing home regarding the care my father received from BrightStar employees. I definitely recommend BrightStar for home health and other related services. You can trust your loved ones with them. I will definitely use their services in the future."
~Alison M., January 2012
"I am pleased to take this opportunity to share my experience with BrightStar. [They are] a team that went above and beyond in assisting in every aspect of care for my sister. They assessed and handled unforeseen situations promptly and professionally. I found the caregivers to be dedicated, knowledgeable, honest and compassionate. They truly treated my sister like she was their family. I feel very fortunate to have provided her the high level of care offered by BrightStar and their employees. It made all the difference in her final months. She looked forward to each visit. For me, peace of mind that she was well cared for, safe, and pampered. I would not hesitate to recommend BrightStar. In fact, I do not know what I would have done without them."
~ Sheila C., December 2011