The BrightStar Care® of Bel Air mission is to improve the health and wellbeing of those entrusted to our care. And from our industry-leading employment standards to RN oversight on every Plan of Care, we are committed to the highest levels of quality and support.
Joint Commission Accreditation for High Quality Home Care
Our employment standards and practices have received the Gold Seal of Approval from the Joint Commission. The Joint Commission is the nation’s oldest and largest standards setting and accrediting body in health care and has rigorous standards that go above and beyond state requirements. This accreditation is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting superior performance standards, and puts your local BrightStar Care within the elite group of less than 10% of in-home health care agencies that have received this accreditation.
BrightStar Care of Bel Air MD Receives 2022 Best of Home Care® – Top 100 Leader in Experience Award
BrightStar Care of Bel Air MD has received the distinguished 2022 Best of Home Care –Top 100 Leader in Experience Award from Home Care Pulse, the leading firm in experience management for home care - for the SECOND year in a row. The Top 100 Leader in Experience Award is the highest recognition awarded by Home Care Pulse and is only awarded to 100 home care businesses in North America. Recipients must consistently rank among the very highest in 10 or more quality metrics. As a Top 100 Leader in Experience Award recipient, BrightStar Care of Bel Air MD is recognized among the very best home care providers participating in the nationwide Home Care Pulse Experience Management Program.
In addition, for 4 years running our company has been recognized as the Home Care Pulse Provider of Choise and Employer of Chioce. The Provider of Choice and Employer of Choice Awards are granted only to the top-ranking home care providers, based on caregiver satisfaction scores gathered by Home Care Pulse, an independent satisfaction research firm for home care. BrightStar Care of Bel Air MD is recognized among the best home care providers and employers of in-home caregivers in the region.
Enterprise Champion for Quality
This prestigious distinction is awarded to select franchisor organizations with a proven commitment to the highest level of quality and safety, and further sets BrightStar Care apart as a quality-focused care provider. BrightStar Care is one of the charter recipients of this award, the largest national home care franchise to achieve this distinction, and the only home care brand to have received the award every year since its inception in 2013. To keep in-home healthcare agencies performing to the highest possible standards, The Enterprise Champion for Quality award carries unique eligibility requirements. In order to receive the award, the franchisor must demonstrate that at least 95 percent of their eligible franchises are accredited and in good standing.
Compassionate Quality Care
Our licensed, bonded, and insured staff members are trained and certified to provide the highest standard of care. Our compassionate care professionals will create a customized service plan for you or your loved one, and we are available for any length of time, from hourly in-home health care to around-the-clock live-in services. We take the quality of our care seriously, and our knowledgeable and responsive support staff is available 24 hours a day, 7 days a week.
Our nationally accredited home care services include:
Committed to Client Safety at Home
As part of our ongoing commitment to quality, BrightStar Care of Bel Air follows the Joint Commission National Patient Safety Goals. From infection control training to our home safety assessments, our clinical quality processes help keep clients safe in their homes and reduce the likelihood of hospital readmissions. Our unique approach includes:
- Specific national patient safety goals for falls and infection control
- Patient home inspection
- Emergency preparedness plan and creation of emergency backup kit
- Care staff competencies verified by a Registered Nurse (RN) before being assigned
- RN oversight on every case
- Stringent screening and employment practices
- Third party customer satisfaction surveys
BrightStar Care is ready to help. For more information or to schedule a complimentary in-home care assessment, contact our BrightStar Care of Bel Air office at (443) 601-9200.