BrightStar Care of Bel Air MD announced today that it received the distinguished 2021 Best of Home Care –Leader in Excellence Award from Home Care Pulse, the leading firm in quality assurance for home care. The Leader in Excellence Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 10 or more quality metrics. As a Leader in Excellence, BrightStar Care of Bel Air is now ranked among the top 10% of home care providers participating in the nationwide Home Care Pulse Satisfaction Management Program.
This accomplishment demonstrates BrightStar Care of Bel Air’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of BrightStar Care of Bel Air’s clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, BrightStar Care of Bel Air received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, etc. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the BrightStar Care of Bel Air management team set goals to reach the highest level of excellence possible.
“We are delighted to be recognized as a Best of Home Care Leader in Excellence. This is a prestigious award that distinguishes our company in a crowded industry. Our commitment to providing a Higher Standard of Home Care, and our teams ability to execute on that commitment is what sets us apart. We are honored to have received this recognition and look forward to continuing to provide the residents of Harford County Maryland a Higher Standard of Care,” says Michael Tamberino, President & CEO.
The Best of Home Care – Leader in Excellence Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.
“At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Erik Madsen, CEO of Home Care Pulse. “When we see agencies like BrightStar Care of Bel Air that have made an effort to provide outstanding care and employment experiences, we know we’re on the right track. BrightStar Care of Bel Air has worked extremely hard to provide high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to provide proof of quality to potential and new clients and caregivers.”
To find out more about BrightStar Care of Bel Air’s commitment to excellence, please visit www.brightstarcare.com/bel-air or call 443-601-9200.