Providing RN oversight on every case from day one
Director of Nursing
Kathryn Coates RN, BSN
HOW LONG HAVE YOU BEEN A NURSE?
I have been a registered nurse for over 15 years. I graduated from the University of Mississippi in 2002 with my BSN degree. As an RN I hit the ground running working my first year in the Pediatric Intensive Care Unit.
WHAT EXPERIENCE DO YOU BRING TO BRIGHTSTAR CARE?
Throughout my years as a nurse I have worked in a variety of settings. I bring a high level of skill sets and wide range of experience to Brightstar Care. I have experience in the pediatric emergency room, in-patient, out-patient, critical care, and home care settings. I am the proud mom of 5 children of my own. I was the primary support person in the care of both of my grandmothers as they remained in the home their last years of life. I have experience with the issues our clients and their families face while aging in the home. My years in home care prepared me to understand those challenges our staff face each day in the field. I bring a positive attitude, eagerness to learn, and a readiness for any challenges we face. Being a member of a large family, I also bring the aptitude for social skills that help people feel comfortable, safe, and reassured. As our client population booms I bring an ability to go with the flow, multi-task on objectives, and take charge to get things done when needed.
WHAT ASPECT OF YOUR JOB ARE YOU MOST PASSIONATE ABOUT?
I am a lover of all people, big and small. The gift of remaining in their communities and maintaining independence at home is what we offer, and I am proud to be a part of that. I love getting to meet so many people in their home in a relaxed setting.
I PROVIDE A HIGHER STANDARD OF CARE FOR OUR CLIENTS BY...
I am dedicated to quality care. I ensure all our staff receive the specific training and education they need specific to each case. I have weekly meetings with our BrightStar Care of Cary Client Care Coordinator, and the owners, to ensure we are standing by our compatibility guarantee. And above all, we encourage open lines of communication with family members, clients, staff, and referral sources.
I provide A Higher Standard of Care for our BrightStar Care® clients by... Ensuring that clients are safe and happy, families are satisfied with our services, and that clients are cared for holistically. I am driven to provide excellent customer service and reliable quality care. If you have questions about how RN oversight works at BrightStar of NC - Cary, or if want to speak with our Director of Nursing, please call us at (919) 535-6787.