Jim Flickinger | Owner, Agency Administrator After attending Wheaton Graduate School I spent 24+ years here locally as a Marketing/Sales Executive for a specialty engineering firm. A softening economy started my search for an opportunity to run a small business. When Judy and I heard about BrightStar, we decided it was a perfect opportunity to help families, create jobs, and establish a business in this growing industry right here in our hometown area of Wheaton, DuPage County.
Judy Flickinger RN | Retired Director of Nursing and Co-Founder Retired Director of Nursing, Judy Flickinger, RN, has over 30 years nursing experience in hospital and medical office settings. Judy has a strong background in pediatrics health care. She provides case management skills for the various Home Nursing clients our agency serves. This includes performing initial and ongoing needs assessments, developing care plans and case supervision. She also provides clinical direction for the agency and oversees our caregiving staff hiring process.
Jonathan Gray | Director of Operations I graduated from Bethel University with a BA in Political Science in 1984. My interests have always been in serving others. I volunteered for 9 years with the Geneva Emergency Services and Disaster Agency with a final rank of First Lieutenant. During this time I began working in sales and moved into management. Eventually I had the opportunity to become part owner of a company in Chicago where I stayed for 13 years. I had my first exposure to Brightstar as a client. My wife and I were caregiving for her parents who were both on hospice. We used Brightstar to enable us to get some rest at night. The opportunity to join Brightstar’s Staff in Wheaton was an exciting prospect when offered. I am motivated each day by knowing I’ve had the opportunity to serve and “Make More Possible” for someone in need.
Diane Thorson RN, MSN | Director of Nursing & Compliance
Prior to arriving at BrightStar, I was responsible for departmental analysis related to productivity, staff process improvement and client satisfaction resulting in improved patient outcomes. This required a restructuring of all internal processes and direct involvement in process improvement initiatives to increase Home Health Compare and Customer Satisfaction Scores. I possess experience in annual budget processes, as a field staff member and direct supervisory clinical roles. Today, I bring my extensive regulatory knowledge and compliance with process improvement to take positive patient outcomes to the next level of clinical care from BrightStar to your home and/or facility. I am most passionate about family-centered care and the concept of ‘aging in place’ and I love the fact that I am able to make a significant difference in the lives of clients by helping them stay safe and healthy wherever they reside.
Phebe Johnson RN | RN Case Manager After attending Wheaton College and graduating from Indiana State University, I worked as an RN for 38 years in hospital, college, and home care settings in the areas of med/surg, epidemiology, and hospice. My passion is caring for and helping people by meeting their physical, emotional and spiritual needs. BrightStar’s commitment to their clients, coupled with their innovative and creative business ideas, makes BrightStar a wonderful fit for me.
Sonia Del Campo | Home Care Staffing Manager I joined the Dupage-Wheaton office of BrightStar to connect with clients and our people who serve them, our great Caregiving staff. My role is to work with our Nurse Case Managers to match the skills, personalities and availability of our field staff with the needs of each client. My job is to be sure that each of our staff members knows where they need to be and when to be there. In the healthcare business, our clients’ needs change with every passing hour and I help meet those needs by sending our field care team to them.
Jennifer Smith | Facility Staffing Manager This role allows me to connect people-in-need with caregivers, nursing assistants or nurses who can make a vibrant quality difference in their lives. My job is to be sure that each of our facility staff members knows where they need to be and when to be there. In the healthcare business, our clients’ needs change with every passing hour and I help meet those needs by sending our care team to support those medical faciities. Together, we can achieve healthy lifestyles, thriving families and renew the human spirit.
Leonard Sanchez MBA | Director of Business Development My personal experience of caring for my father with Dementia and my special son with Autism inspired me to consider a transition from a successful 20+ years as a marketing executive within the high-tech/telecommunications industry to join BrightStar. My mission to expand our impact and thought leadership on the community has resulted in a positive experience for our elderly and children with special needs. My Northwestern Kellogg MBA in marketing/International Business and management experience has also been a wonderful asset in establishing our reputation as a quality and responsive provider of care throughout DuPage county and nationwide.
Vince San Miguel | Recruiter I initially joined BrightStar Care in 2010 as a field staff employee. The work I did in client’s homes and assisting within a multitude of facilities filled my desire to make a positive difference in every person I could reach. My years of experience in homecare, facility, and clerical work within the healthcare industry inspired me to graduate with a Bachelor of Science in Healthcare Administration with a specialization in Healthcare Management. I am blessed to return to this organization in an administrative role to improve the quality of life for my patients and uphold a high-quality standard for my employees. BrightStar Care has continued to allow me the opportunity to impact the lives of families in our community for the better and I look forward continuing to serve with the best of my ability.
Our Nurses, CNAs and Caregivers Our caregiving staff is carefully screened to ensure they are experienced and meet our rigorous hiring standards. Each new hire is credentialed through online testing, in-depth face-to-face interviews, reference checks, drug tests and background checks. Our caregivers are also safety-trained, competency tested for individual tasks/assignments and receive continuing education training. Every employee is bonded and insured. We are proud of our field staff and hold them in the highest regard. Nothing is more important than the quality of care they provide each and every day. Our entire staff is committed to the community and to each of the residents and businesses we serve. We invite you to experience the passion and professionalism they exude in all of the services we provide.
Contact Us Phone: (630) 260-5300 Our office provides home care services for DuPage County Illinois, including Wheaton, Glen Ellyn, Winfield, Warrenville, Wayne, Carol Stream, West Chicago, Addison, Itasca, Medinah, Bloomingdale, Lombard, Glendale Heights, Wood Dale, and Bartlett.