Conejo Valley BrightStar Care Clinical Staff Training
BrightStar Care has the best caregivers and to maintain that higher standard of care and to support our staff we offer in house Continued Education Programs.
CNA’s and Caregivers have to complete a minimum of 12 hours of training as required by state regulations which we must follow and monitor closely.
Our most recent training was “Discover your flair for excellent care”.
Flair – 1. A natural Talent or aptitude; a knack. 2.Instinctive discernment; keenness.
Adding “flair” to caring for clients allows each health care professional the opportunity to tap in to and reflect on why they entered into the healthcare industry!!
Health care professionals are experts at solving problems of “fixing things”. But providing “emotional support” is the opposite of “fixing things”. It involves active listening , a relaxed but engaged body posture, eye contact, a reassuring touch when appropriate and listening to the emotions and needs of the individual. For most of us this is the way we interact daily with our family and friends, however when we are trusted with the care of another it is important to discover how to care with excellence, to be consistent in the care you give and to reflect: am I empathic, am I kind and am I genuine.
Topics covered include:
Develop Empathy (Mother Teresa’s philosophy was that if we understand where each of us is coming from , it’s a lot easier to show empathy towards one another).
Kindness In Action
What does it mean to be genuine
The importance of respect in home health care
We are committed to delivering a Higher Standard of health care and look forward to our highly skilled health care professionals caring for you or your loved one.
BrightStar Care of Conejo Valley - Thousand Oaks provides 24/7 Hourly Private Duty RN Led Home Health Care and Medical Staffing Services.
Our Nurses offer support around the clock, providing a full continuum of medical and non-medical services and medical staffing. We proudly serve Los Angeles and Ventura County cities of Simi Valley, Moorpark, Oak Park, Thousand Oaks, Westlake Village, West Hills, Newbury Park, Calabasas, Agoura, Topanga, Malibu, and Hidden Hills areas.
For more information on how BrightStar Care supports Conejo Valley families and businesses and learn more about our local team of nurses, caregivers, and skilled healthcare professionals – please Click Here.