Local Owner Alan Brown and the BrightStar Care of Danbury/New Milford Team
Local owner Alan Brown is an experienced businessman, a veteran of the U.S. Air Force and holds degrees from Boston University and Babson College. After retiring from a 26-year career with IBM, he spent more than 20 years helping growth-stage entrepreneurs mature in western Connecticut. He has devoted almost 40 years as an active leader in his church, the Lions Club and in mentoring teenagers. Our mission is to help our clients live as long and as well as possible where they want to live. We have a powerful resource in carrying out that mission – our DCS (Director of Clinical Services). She is a 24-year registered nurse and she directly supervises all clinical aspects of our agency. She is not just “on staff,” she is fully engaged in ensuring that our care is of the highest quality. Some examples of how that benefits our clients and their families:
- Our cases begin with an RN assessment. We have had instances where the initial RN assessment revealed conditions that required a doctor’s care, but that were unknown to a client’s family.
- The RN assessment is the basis of the Plan of Care. The POC is the marching order for our aides and it is part of the standard by which our DCS evaluates and trains them.
- Also during her assessment, our DCS begins thinking about which caregivers will be the best fit for the client. All our caregivers are competent, but we recognize that personalities don’t always click. We guarantee caregiver/client compatibility.
- In addition to routine weekly communication, our aides are required to immediately report any changes in client condition to our DCS. If she decides that other health-care professionals should be brought in, she can have a “nurse-to-nurse” or “nurse-to doctor” conversation to quickly focus the right people on the solution.
Our dedicated, professional staff is committed to your peace of mind, providing a Higher Standard of Care for clients of all ages with compassion, dignity and respect. Please give us a call today at (203) 826-8291 and we’ll be happy to answer your questions.
Our Home Care Agency Services:
Quality Home Care Standards
BrightStar Care of CT - Danbury is committed to delivering the highest quality care. We have voluntarily attained accreditation for our home care agency by the Joint Commission which is a nationally recognized quality standards organization with rigorous standards. The creation of BrightStar stems from the desire to create a great company with a great purpose: To provide families and their loved ones with the highest level of accessible home care, dignity, and personal attention they need and deserve.