*Pam (RN, BSN) came to our home to do new assessment and assisted me with DNR, which she didn't expect to do. *Pam's background as a hospice nurse was helpful beyond description. She made a profound connection with my husband, an FTD patient. *Pam also put my heart and mind at ease. She is a TRUE jewel in the BrightStar company. I will forever appreciate what she did for both of us!