Patrick Massie, Skilled Manager
I decided the tremendous growth in the home care field was a real opportunity to learn and do well by doing good. I have been with BrightStar Care of Fairfax for three years. As the Skilled Manager, I get a flexible schedule and a first-hand view of how a home care business meets the needs of the community. In this role I work with insurance companies and help ensure that the over 10,000 baby boomers turning 65 each year get the opportunity to age in place safely, and stay in their home for as long as they would like.
Robert Massie, Human Resources
I have been with BrightStar Care of Fairfax since it opened in 2012. As the HR manager, I handle all new caregiver orientations. I have the privilege of speaking with people daily to evaluate their needs and expectations. I love my job because I get to interact with clients and their families to ensure the highest standard of care.
Nora Maddox, Billing and Payroll
I believe we all have gifts and talents in specific areas and it’s important to recognize those strengths. I can tell that the part I play, while not directly working with clients, makes a difference. The more I understand about our clients and caregivers, the better I am at my job! I enjoy being able to handle billing issues for our clients and, hopefully, giving them one less thing to worry about. I understand the frustration of dealing with insurance carriers, long term care policies, and financial issues in general. If I can help make certain that our billing is done accurately and invoices are being sent to insurance companies correctly, that’s more time they can spend focusing on themselves or their loved ones. I have been with BrightStar Care of Fairfax for one year and I truly love what I do.