I selected BrightStar Care because the other agency I was using was not working out for me. I love the caregiver that BrightStar sends to care for my mother. Sally is a very warm person. It’s easy for me to talk with her and she’s pretty gentle with my mother and she has a very nice disposition. She smiles a lot and she’s good with my whole family. One of the reasons I switched companies it that BrightStar is much more responsive. They really stepped up and taken care of my mother.