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Home care in Pflugerville, TX

  • 1317 Picadilly Drive
  • Suite B-201
  • Pflugerville, TX 78660

Client Testimonials from BrightStar Austin, TX

A Message from Your Austin Senior Homecare Providers The answer to your question is "Yes, we can!" Just tell us what you need and we'll custom tailor a service plan and make all of the necessary arrangements. We are here to help our clients and their families live their best by providing the highest quality in-home care services. Let us know how we can be of service.

BrightStar Care Austin - Rating: 5 out of 5 stars - 2015
"Brenda has remained a steadfast part of mom’s care — helping us with mom’s needs and comforting us when the crushing load of mom’s journey became too much to bear. She maintains a professional, cheerful, caring, loving, positive persona for all of us. It’s hard for me to believe that anyone else could surpass Brenda’s care. Thank God for Brenda and BrightStar." ~ Rick. Austin, TX

 

BrightStar Care Austin - Rating: 5 out of 5 stars - 2015
"Melissa has been a ‘Godsend’ for our family. I can always rely on her to meet my mother’s needs, and to keep me up to date on her condition and progress. I consider Melissa to be a consummate professional." ~ Ron. Round Rock, TX

 

BrightStar Care Austin - Rating: 5 out of 5 stars - 2015
"To our rescue, BrightStar found Viola for us who came on duty with literally years of experience assisting patients like my sister. Immediately, she instinctively did those things we would have done ourselves if we could be there — giving dedicated minute-by-minute support. Examples — she has kept my sister’s room spotless, ensured she has clean clothes every day, rolls her wheelchair throughout the facility, inside and outside to get a different view and a breath of fresh air, and has spent countless hours patiently encouraging her to eat. I speak on behalf of our entire family in thanking her for the very significant difference she has made in our lives and in the quality of my sister’s life during this difficult period." ~ Rita C. Dayton, MD

 

BrightStar Care Austin - Rating: 5 out of 5 stars - 2015
"Heather is the most caring and compassionate caregiver we have had throughout our ordeal. She is precious beyond words!" ~ Mike F. Austin, TX

 

BrightStar Care Austin - Rating: 5 out of 5 stars - 2015
"Our caregiver is a perfect match for us! We are so lucky!" ~ Virginia R. Austin, TX

 

BrightStar Care Austin - Rating: 5 out of 5 stars - 2015
"I have been a C.N.A for over a decade and in home health care for the past 4 years. I can attest that home care is not always a place to earn much appreciation, but that's not the case here. BrightStar is a breath of fresh air. The management team is 2nd to none and the care is exceptional. I'm so thankful to be a part of such a great team. From one C.N.A to another, this is the kind of place you want to work for.. they offer a skills lab to brush up on skills, CEU classes, delegations to learn nursing skills, and bonuses." ~ Aimee G. Hutto, TX

 

BrightStar Care Austin - Rating: 5 out of 5 stars - 2014
"The bond that Lilia has formed with our family goes beyond an employer-employee relationship. Lilia is the best caregiver my mother has ever had." ~ Dale E. Austin, TX

 

BrightStar Care Austin - Rating: 5 out of 5 stars - 2014
"While her incredible commitment to Mom over the past year has never wavered, her recent dedication to Mom and her comfort caused us to pause, really appreciate, and say — Jean Banks is definitely Employee of the Month. All she’s done recently is built upon her unshakeable foundation of compassionate care, mixed with a positive attitude, cheerful and joyful service, and infectious laugh and humor that can make difficult times easier." ~ Client. Round Rock, TX

 

BrightStar Care Austin - Rating: 5 out of 5 stars - 2014
"Having worked for BrightStar Care and several other Nursing Care Providers in the past many years, I must HONESTLY say BrightStar is the BEST! Their standards are high for their employees which in turn gives the client (person receiving care) the most qualified and thorough care possible. All employees are given background checks, and BrightStar makes sure the Staff completes monthly their continuing education credits. Great company to work for and I would hire them to take care of me!" ~ Vicki. Dripping Springs, TX

 

BrightStar Care Austin - Rating: 5 out of 5 stars - 2014
"The service from Brightstar for my elderly dad has been phenomenal. The staff at Brightstar are knowledgeable and friendly. George (the owner) and his staff have always been available and responsive to my dad's needs. At the beginning, my dad presented challenges which could have led any other home care provider to decide not to provide care - but not Brightstar. They stayed with it and provided great service and care for my dad. I highly recommend Brightstar." ~ Richard C. Cedar Park, TX

 

BrightStar Care Austin - Rating: 5 out of 5 stars - September 3, 2015
"We hired BrightStar Care to assist my 84-year-old father for a few weeks when he broke his ankle. This company was professional from start to finish. The day I called requesting care, which was an emergency situation because of the suddenness of my Dad's accident, they sent a nurse out the same day to do an assessment of his needs. They then provided fabulous morning and evening caretakers to assist my Dad with daily tasks like meals, bathing, dressing and medication. The caretakers (Carmella, Eddie and Minerva) really cared about him and his needs, were easy to communicate with, and responded quickly when anything changed or something else was needed. They also went above and beyond many times. One of the caretakers carries her sewing machine with her and made my Dad a washable bib since he has some trouble eating from previous medical issues. A second one took my Dad to the ER when an unexpected medical problem came up and stayed with him late into the evening past his normal shift. The staff at BrightStar did their best to stay in contact with us about scheduling and other issues. I don't know what we would have done without BrightStar's help and we would definitely use them again and recommend them to others." ~ Mariann J. Georgetown, TX

 

BrightStar Care Austin - Rating: 5 out of 5 stars - 2012
"We experienced professionalism throughout our entire experience with BrightStar. I spoke with the owner initially who went above and beyond to help me prepare for my mothers' week long visit. My mother has Multiple Sclerosis and is in a power chair and requires a lot of care. We have had many terrible experiences in the past and it is rare that someone will even come back the next day. We had the same caregiver every visit (twice a day) and the care giver was very positive and delightful to be around. We will definitely call BrightStar again when my mother comes back to Austin!" ~ Viva R. Austin, TX

 

BrightStar Care Austin - Rating: 5 out of 5 stars - 2011
"BrightStar has been exceptionally helpful with the care of my 83 year old Mother. They have been on time, followed all the directions in a timely manner to the letter. One morning there was a shift change and the person that was supposed to be arriving had car trouble and the owner herself came in at 5:30 AM and stayed until a relief worker could get there. That's the kind of care and dedication we were looking for! We would recommend them to anyone needing home health care help. All personnel both in the office and staff workers are very professional!" ~ Peggy. Woodway, TX

 

BrightStar Care Austin - Rating: 5 out of 5 stars - 2011
"I hired BrightStar for several months in 2010 to take care of my 94 year old uncle. As a newcomer to this, I really didn't know what to expect as far as service. My uncle is very particular about the people he has in his house and around his things. This posed a problem in finding the right caretaker for him. Everyone at BrightStar worked with me to get the right person. It took some time and in that time we didn't always have the best care but once we found the right person, It worked perfectly. They worked with me to get my uncle the proper care he needed. I hired BrightStar for the second time in 2011 to take care of my uncle. They were so good about picking up where we left of about 6 months before. I use them for 114 hrs. per week. Its very expensive over a several month span, however, I know with out a doubt that my uncle is well taken care of and I don't have to worry when I'm not with him. The ladies in the office have always provided the schedule I need. I often call to have a shift covered, and without fail, they always provide what I need. They have worked with me and my busy life as if I were their only customer. The service BrightStar provides is excellent, and I am a very particular person. All in all, I am grateful to have BrightStar as our in home care. They make you feel like you and your family are important." ~ Bobby W. Austin, TX

 

BrightStar Care Austin - Rating: 5 out of 5 stars - 2011
"I have used BrightStar for over a year helping me in immeasurable ways with my Mother, an Alzheimer's patient. Chad and Rhone McCall are stellar, Christian owners with the highest expectations of their staff. I have never once left my mother worried or late! Every single issue or question I've encountered Rhone or Chad or Arnette, their scheduler, addresses/answers/fixes immediately and I mean immediately. My schedule of needs changes constantly but BrightStar adapts to any plans we have. I have used them almost every week for 14 months at least three days a week. Their caregivers are always punctual, usually ten minutes early to not worry about ever leaving late, honest, kind and patient which is extremely important with Alzheimer's. I always leave written instructions on meals, meds and showers and it's always checked off and followed. In this world of so many elderly and incapacitated seniors, it is imperative that the highest quality care be offerred and BrightStar is it." ~ Paula S. Austin, TX

 

BrightStar Care Austin - Rating: 5 out of 5 stars - 2011
"I can not begin to express how grateful we are for the team at Brightstar! From the top down they have been wonderful - so responsive. We were able to call and arrange care for my mother-in-law for the next day. They were flexible & extremely accommodating. We also really appreciate that they arranged for the same ladies to come out each day. It is so much easier for these patients when there isn't a revolving door of caregivers coming in and out. I can't recommend Brightstar enough. They are a kind, caring and thorough organization. Thank you!" ~ Tracy M. Austin, TX