BrightStar Care of Greater Austin Receives 2020 Best of Home Care® – Leader in Excellence, Provider of Choice and Employer of Choice Awards
BrightStar Care of Greater Austin has received the distinguished 2020 Best of Home Care –Leader in Excellence, Provider of Choice and Employer of Choice Award from Home Care Pulse, the leading firm in quality assurance for home care!
The Leader in Excellence Award is the highest recognition awarded by Home Care Pulse, and is awarded to select home care businesses that consistently rank among the very highest in 10 or more quality metrics. As a Leader in Excellence, BrightStar Care of Greater Austin is now ranked among the top 15% of home care providers participating in the nationwide Home Care Pulse Satisfaction Management Program.
This accomplishment demonstrates BrightStar Care of Greater Austin’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of BrightStar Care of Greater Austin’s clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, BrightStar Care of Greater Austin received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, and more. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the BrightStar Care of Greater Austin management team set goals to reach the highest level of excellence possible.
“We congratulate our entire team for this honor and recognize the importance of this award and how it demonstrates their dedication to providing excellent in-home care,” says George Sanchez, Owner, BrightStar Care of Greater Austin.
The Best of Home Care – Leader in Excellence Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.
“Our goal at Home Care Pulse is to empower home care businesses to reach their goals and deliver the best home care possible. We are happy to recognize BrightStar Care of Austin as a Best of Home Care award-winning provider and celebrate their accomplishments in building a team of happy, qualified caregivers who provide outstanding care for their clients.” says Erik Madsen, CEO of Home Care Pulse.
George Sanchez, the owner of BrightStar Care of Greater Austin, stated, “It’s thrilling to see the efforts that our BrightStar Care team is making to provide outstanding care and employment. Our team has worked extremely hard to provide high-quality care and this award allows them to provide proof of excellent in-home care. Our people make the difference.”
BrightStar Care of Greater Austin provides, 24/7 to Hourly, Award Winning Care
We are Joint Commission accredited and offer hourly or around the clock care, providing a full continuum of private duty home health care services, including companionship, personal care, transportation, medication assistance, and skilled nursing. We proudly serve Central Austin, Eastern Travis County, North Austin, East Austin, West Austin, Lake Travis, South Austin, Round Rock, Georgetown, and Tarrytown areas.
For more information on how BrightStar Care supports seniors and families, and to learn more about our local team of caregivers, skilled healthcare professionals, and home health care support for Austin families and businesses, please Click Here
About Home Care Pulse:
Home Care Pulse is the home care industry's leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to increase satisfaction, reduce caregiver turnover, and address client needs. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.