Our people are our company.
We are proud of our outstanding team of care professionals. Our employees undergo a rigorous screening process including telephonic and in-person interviews, written competency testing, live skills testing, background check and drug testing. Each employee is dedicated to providing the best possible care for our clients. Please see view the video below to see one an example of how Ann, one of our incredible caregivers makes a difference each day for her client and his family:
While BrightStar Care of Honolulu's caregivers are working compassionately and diligently each day to care for our clients and to ease burdens and brighten the days of the families we serve, BrightStar Care of Honolulu's administrative and management team are devoted to the company's "Hoku'alohi Promise."
We are pleased to introduce the caring an dedicated individuals who lead, manage, support and facilitate the company vision.
Steven Lee | Owner, President
Steven and his wife, Alison, opened BrightStar Care of Honolulu in 2010.
Steven is a "local boy" who graduated from Aiea High School and earned his Bachelor of Arts degree from University of Hawaii.
After over 20 successful years in the mortgage industry, Steven felt a yearning to seek a more meaningful career where he felt he could truly make a difference. Initially unfamiliar with the home care industry and the services home care provided, Steven and Alison became aware of the need for a high-quality provider of private duty in-home care in Hawaii.
They chose to bring BrightStar Care, a proven organization with a demonstrated commitment to a higher standard of care, to serve the local community.
In 2015, Steven and Alison experienced the need for home care services first hand, when Steven's dad was in the end stages of cancer. Despite wanting to do everything herself, Steven's mom found that having a BrightStar Care caregiver to provide respite, helped to ease the burden and allow her to focus on making her final moments with her husband the best they could be.
Steven is proud to offer BrightStar Care's high quality services to the community.
Alison Lee | Owner, Director
Alison and her husband, Steven, opened BrightStar Care of Honolulu in 2010.
Born and raised in Honolulu, Hawaii, Alison is a graduate of Punahou School and earned her Bachelor of Science degree in Business Administration from San Diego State University.
After working in the financial services industry for over a decade, Alison was a stay-at-home mom to her and Steven's three children for eight years. With two physicians for parents, Alison grew up around medical field, and was inspired by the gratitude her parents' patients would express for the care they received.
After making the decision to bring BrightStar Care to Hawaii with her husband, Steven, they brainstormed their vision together and the "Hoku'alohi Promise" was born:
"We promise to provide the kind of care we would want for our own loved ones; to be compassionate, empathetic, patient & kind, while providing reliable, trustworthy, and top-notch, professional home care."
It is this promise that has become our "North Star" which guides every action and decision in our organization.
Jennifer Pyun, RN | Administrator, Director of Nursing
Jennifer joined BrightStar Care of Honolulu as RN Care Coordinator in 2014. From the beginning, Jennifer showed teamwork, leadership, compassion, dedication, professionalism and commitment to excellent care for our clients, and was promoted to Director of Nursing in 2015.
Jennifer earned her Bachelor of Science in Nursing from Hawaii Pacific University.
Born and raised in Honolulu, Hawaii, Jennifer began her healthcare career in 2003 and has extensive client service experience. Her warm heart and personal experience caring for her own beloved family members, and the challenges she experienced finding quality care for them, helped guide Jennifer’s career choice.
Jennifer says she was “attracted to home care because I am able to spend one on one quality time with my clients and they are able to receive care in the comfort of their own homes. I believe that when a client is comfortable with their surroundings (vs. hospital, SNF), and we are able to fulfill their wishes of staying at home, we are facilitating the best care possible, and maintaining their dignity. Honoring our clients and getting to personally know them is the part I enjoy the most while working in home care.”
Jennifer was a caregiver for her grandparents for nearly 15 years. “I can identify with many of my clients and their families in regards to providing care for a loved one. I feel that my personal experience has given me great insight into some of the frustrations and challenges that may arise and I have this particular type of experience and knowledge that I can share with them.”
Jennifer enjoys hiking, going to the beach, taking her dogs to the park and enjoying time with her family.
Arlene Alonzo | Community Liaison
Arlene Alonzo joined the BrightStar Care of Honolulu team as Community Liaison in 2018.
Arlene was born and raised in Hawaii and has extensive knowledge and experience in healthcare Community Relations and Development. Her senior health care experience in Hawaii expands nearly a decade, with background in hospice, assisted living, and continuous care retirement communities. Arlene is a trusted resource in the community.
In her role as BrightStar Care of Honolulu, Arlene is responsible for building brand awareness among the health care community, as well the broader Hawaii community.
Helping and caring for others is in Arlene's genes, so her positioning in health care is a natural fit. Arlene is a knowledgeable problem solver and empathetic listener with vibrant and fun personality that people are drawn to.
She enjoys spending time with her family and going to the gym.
Gabrielle Shaner, LPN | Clinical Care Manager
Originally from New Jersey, Gabrielle moved to Hawaii in 2016. She joined BrightStar Care of Honolulu as Clinical Care Manager in 2018.
Gabrielle enjoys working in home care because she loves helping others and enjoys the variety and new challenges that are presented to her each day. “I…love a challenge and believe it’s healthy to learn new things and…use it towards helping others. This position will help me grow as an individual being, a nurse, and a co-worker. I’m extremely blessed to be working with BrightStar Care…”
Gabrielle enjoys working with children, helping others and spending family time with her children.
Gabrielle shares, “I am a hard-working and devoted individual. I put my all in everything that I do. If you are my responsibility at that time, you have all of my attention and passion towards helping you out in the best way I can. I’m compassionate, caring, and understanding with anyone I cross paths with and I firmly believe that to revive respect you must also put it out as well.”
Eumie Stroukoff | Field Staff Supervisor & Hiring Manager
Born and raised in Dayton, Ohio, Eumie recently relocated to Hawaii to be closer to her mother.
Eumie is a compassionate and caring solutions-based, positive leader who brings expertise in staff supervision, coaching and customer service.
In her role as Field Staff Supervisor and Hiring Manager, Eumie is responsible for staff growth, development and performance management as well as managing the employee hiring and onboarding process. Her academic degrees include an MS in Library and information Service from Columbia University, MA and BA in Art History and minors in History and Theater from University of Cincinnati, where she graduated Summa Cum Laude. She spent the last 18 years at Georgia O’Keefe Museum in Santa Fe, New Mexico; starting as librarian and ending as Program Director, Research Projects and Academic Outreach.
When asked what attracted Eumie to working in home care, Eumie said, “ I treasure the time that I spent providing care first for my mother-in-law and then for my father. Those experiences profoundly enriched my life by deepening the connections and bonds with my loved ones. I recently read a quote that ‘One person caring about another represents life’s greatest value.’ I am honored and humbled to join a field where relationships, empathy, and kindness are reflected on a daily basis.”
Eumie enjoys “living in the moment and appreciating all aspects of daily life such as spending time with my husband, conversations with my family and friends, interactions with all of the people that I meet with during the course of the day, walking and playing with my dogs, hiking, and going to the beach to watch the sunrise and sunset…I try to live simply as a kind person above all else. I am grateful to join BrightStar Care of Honolulu, where compassion, empathy, and warmth are important values with a commitment to provide the best possible care.”
We are grateful to have Eumie with her “spunky” and warm personality, along with all the talents and skills that come with her unique and wide-ranging academic and career experience.
Lisa Ohara | Client Experience Manager
Lisa joined BrightStar Care of Honolulu in 2011 after working with Kaiser Permanente for many years.
Lisa was born and raised in Hawaii and is a graduate of Aiea High School.
Lisa’s caring heart and dedication to our clients, caregivers and to BrightStar Care of Honolulu have been instrumental to our success. She says, "I love the gratification and feeling I get from treating our clients like family, especially when the client and family express their appreciation of BrightStar Care of Honolulu being there for them." As a mother, grandmother, daughter, granddaughter and sister herself, Lisa empathizes with our clients and says that in the future, if and when she needs assistance, she would appreciate "to not be forgotten and/or mistreated; but to be remembered and loved to the very end."
Lisa loves spending time bonding with her family.
Leilani Siclot | Client Experience Manager
Leilani Siclot joined BrightStar Care of Honolulu in 2018.
Leilani was born and raised in Honolulu, Hawaii; and is a graduate of Moanalua High School.
Leilani was drawn to a career in home care because, “I've always naturally loved being in an environment that thrives in compassion, hospitality, and care for others. In home care, you do just that and so much more which essentially makes it all the more rewarding.
Cultivating great relationships beyond the surface level is something very important to me and what I value more deeply as I grow older. I hope to bring that value to life with all my clients and help to create a positive and healthy atmosphere for them in the best ways that I can.”
A health & fitness enthusiast, Leilani loves going to the gym, cycling, hiking and doing outdoor yoga. She also enjoys traveling, reading, spending time with friends and spontaneously trying new things.
Mark Naval | Client Experience Manager
Born and raised in the Philippines, Mark eventually moved to the United States and has lived in California, Washington and Hawaii. Mark has extensive experience in the senior care and home care industry. He started as a Certified Nursing Assistant and Med Tech for six years. He then took a position as Staffing Coordinator and was quickly promoted to various positions including Associate Care Director, Case Coordinator and, most recently, Branch Administrator at Care Indeed in Seattle, Washington.
Mark joins Lisa Ohara and Leilani Siclot as part of our Client Experience Manager team. As Client Experience Manager, Mark is responsible for ensuring an outstanding client experience from beginning to end, and is a liaison and advocate for our clients.
He will meet with prospective clients, ensure a smooth introduction to new clients, coordinate the scheduling of care staff and ensuring any issues are addressed.
Mark is kind, intelligent, caring and fun! We are thrilled to have him as part of our team.
Erika Alfonso | Administrative Coordinator
Erika joined BrightStar Care of Honolulu in 2019.
Erika is from the Philippines and holds a Bachelors degree. She is a caring and compassionate person who is eager to assist wherever help is needed.
Erika has extensive experience as a Human Resources Assistant, HR Recruitment Specialist, HR Manager, Operations Supervisor, and administrative support. Some of her strengths are in employee coaching, training and development, and employee relations. Erika is a positive relationship builder and a wonderful part of our administrative team.
Carla Fernandez | After-Hours Client Care Coordinator
Carla has been with BrightStar Care of Honolulu since 2011.
Carla is a “local girl,” born and raised in Aiea, Hawaii. Carla is a graduate of Aiea High School, and holds a Bachelor of Science Degree in Business Management, as well as an MBA from University of Phoenix.
Carla has over a decade of experience in sharing her compassion and excellence in the healthcare field. Carla shares that "Working in home care has allowed me to feel that I can help make a difference in the lives of many families. I may not be the one physically helping the loved ones, but I feel that by listening and talking with the families I am helping them emotionally. With so much going on in the world, the families need that reassurance that we are here to help."
Though our clients and caregivers interactions with Carla are limited to after-hours and holidays, she is a favorite among everyone.
A little known fact about Carla is that she is an avid photographer who loves to take all kinds of photos. She once took a week-long family trip to Vancouver BC (before the days of digital cameras) and used 12 rolls of film!
Carla is very devoted and loving to her family, and she works very hard to take care of them.