Our people are our company.
We are proud of our outstanding team of care professionals. Our employees undergo a rigorous screening process including telephonic and in-person interviews, written competency testing, live skills testing, background check and drug testing. Each employee is dedicated to providing the best possible care for our clients. Please see view the video below to see one an example of how Ann, one of our incredible caregivers makes a difference each day for her client and his family:
While BrightStar Care of Honolulu's caregivers are working compassionately and diligently each day to care for our clients and to ease burdens and brighten the days of the families we serve, BrightStar Care of Honolulu's administrative and management team are devoted to the company's "Hoku'alohi Promise."
We are pleased to introduce the caring an dedicated individuals who lead, manage, support and facilitate the company vision.
Steven Lee | Owner, President
Steven and his wife, Alison, opened BrightStar Care of Honolulu in 2010.
Steven is a "local boy" who graduated from Aiea High School and earned his Bachelor of Arts degree from University of Hawaii.
After over 20 successful years in the mortgage industry, Steven felt a yearning to seek a more meaningful career where he felt he could truly make a difference. Initially unfamiliar with the home care industry and the services home care provided, Steven and Alison became aware of the need for a high-quality provider of private duty in-home care in Hawaii.
They chose to bring BrightStar Care, a proven organization with a demonstrated commitment to a higher standard of care, to serve the local community.
In 2015, Steven and Alison experienced the need for home care services first hand, when Steven's dad was in the end stages of cancer. Despite wanting to do everything herself, Steven's mom found that having a BrightStar Care caregiver to provide respite, helped to ease the burden and allow her to focus on making her final moments with her husband the best they could be.
Steven is proud to offer BrightStar Care's high quality services to the community.
Alison Lee | Owner, Director
Alison and her husband, Steven, opened BrightStar Care of Honolulu in 2010.
Born and raised in Honolulu, Hawaii, Alison is a graduate of Punahou School and earned her Bachelor of Science degree in Business Administration from San Diego State University.
After working in the financial services industry for over a decade, Alison was a stay-at-home mom to her and Steven's three children for eight years. With two physicians for parents, Alison grew up around medical field, and was inspired by the gratitude her parents' patients would express for the care they received.
After making the decision to bring BrightStar Care to Hawaii with her husband, Steven, they brainstormed their vision together and the "Hoku'alohi Promise" was born:
"We promise to provide the kind of care we would want for our own loved ones; to be compassionate, empathetic, patient & kind, while providing reliable, trustworthy, and top-notch, professional home care."
It is this promise that has become our "North Star" which guides every action and decision in our organization.
Jennifer Pyun, RN | Administrator, Director of Nursing
Jennifer joined BrightStar Care of Honolulu as RN Care Coordinator in 2014. From the beginning, Jennifer showed teamwork, leadership, compassion, dedication, professionalism and commitment to excellent care for our clients, and was promoted to Director of Nursing in 2015.
Jennifer earned her Bachelor of Science in Nursing from Hawaii Pacific University.
Born and raised in Honolulu, Hawaii, Jennifer began her healthcare career in 2003 and has extensive client service experience. Her warm heart and personal experience caring for her own beloved family members, and the challenges she experienced finding quality care for them, helped guide Jennifer’s career choice.
Jennifer says she was “attracted to home care because I am able to spend one on one quality time with my clients and they are able to receive care in the comfort of their own homes. I believe that when a client is comfortable with their surroundings (vs. hospital, SNF), and we are able to fulfill their wishes of staying at home, we are facilitating the best care possible, and maintaining their dignity. Honoring our clients and getting to personally know them is the part I enjoy the most while working in home care.”
Jennifer was a caregiver for her grandparents for nearly 15 years. “I can identify with many of my clients and their families in regards to providing care for a loved one. I feel that my personal experience has given me great insight into some of the frustrations and challenges that may arise and I have this particular type of experience and knowledge that I can share with them.”
Jennifer enjoys hiking, going to the beach, taking her dogs to the park and enjoying time with her family.
Amanda Kryger | Operations Manager
Originally from Missouri, Amanda Kryger moved to Oahu and joined BrightStar Care of Honolulu as Operations Manager in 2019, after serving for over five years as District Manager for Clarkson Eyewear.
Amanda earned her Bachelor of Arts degree Columbia College University. She's also completed coursework in Business and Graphic Design at Truman State University, as well as Photography at Art Institute of Colorado.
Amanda has an extensive and varied background, providing her a valuable and unique skill-set including change management, coaching, marketing and more. She is passionate about helping others succeed and fulfill their potential.
Amanda was attracted to home care because she finds patient care to be a fulfilling line of work. "It's an expression of our innate desire to ensure the wellbeing of our community. Home care especially is a critical service for our most vulnerable population.
Amanda enjoys helping others find peace and happiness, and reducing or eliminating suffering. She is passionate about helping people realize their potential. She shares, "My heart sings when someone I've been working with hits a milestone or finally gets over a hurdle."
Gabrielle Shaner, LPN | Clinical Care Manager
Originally from New Jersey, Gabrielle moved to Hawaii in 2016. She joined BrightStar Care of Honolulu as Clinical Care Manager in 2018.
Gabrielle enjoys working in home care because she loves helping others and enjoys the variety and new challenges that are presented to her each day. “I…love a challenge and believe it’s healthy to learn new things and…use it towards helping others. This position will help me grow as an individual being, a nurse, and a co-worker. I’m extremely blessed to be working with BrightStar Care…”
Gabrielle enjoys working with children, helping others and spending family time with her children.
Gabrielle shares, “I am a hard-working and devoted individual. I put my all in everything that I do. If you are my responsibility at that time, you have all of my attention and passion towards helping you out in the best way I can. I’m compassionate, caring, and understanding with anyone I cross paths with and I firmly believe that to revive respect you must also put it out as well.”
Lisa Ohara | Client Experience Manager
Lisa joined BrightStar Care of Honolulu in 2011 after working with Kaiser Permanente for many years.
Lisa was born and raised in Hawaii and is a graduate of Aiea High School.
Lisa’s caring heart and dedication to our clients, caregivers and to BrightStar Care of Honolulu have been instrumental to our success. She says, "I love the gratification and feeling I get from treating our clients like family, especially when the client and family express their appreciation of BrightStar Care of Honolulu being there for them." As a mother, grandmother, daughter, granddaughter and sister herself, Lisa empathizes with our clients and says that in the future, if and when she needs assistance, she would appreciate "to not be forgotten and/or mistreated; but to be remembered and loved to the very end."
Lisa loves spending time bonding with her family.
Carla Fernandez | After-Hours Client Care Coordinator
Carla has been with BrightStar Care of Honolulu since 2011.
Carla is a “local girl,” born and raised in Aiea, Hawaii. Carla is a graduate of Aiea High School, and holds a Bachelor of Science Degree in Business Management, as well as an MBA from University of Phoenix.
Carla has over a decade of experience in sharing her compassion and excellence in the healthcare field. Carla shares that "Working in home care has allowed me to feel that I can help make a difference in the lives of many families. I may not be the one physically helping the loved ones, but I feel that by listening and talking with the families I am helping them emotionally. With so much going on in the world, the families need that reassurance that we are here to help."
Though our clients and caregivers interactions with Carla are limited to after-hours and holidays, she is a favorite among everyone.
A little known fact about Carla is that she is an avid photographer who loves to take all kinds of photos. She once took a week-long family trip to Vancouver BC (before the days of digital cameras) and used 12 rolls of film!
Carla is very devoted and loving to her family, and she works very hard to take care of them.
Mireille Milam | Recruiting and Retention Manager
Mireille started with BrightStar Care of Honolulu in 2019.
Mireille is from Hilo Hawaii and is a graduate of St. Joseph's High School.
Mireille has over extensive experience in the healthcare field. She started as a Certified Nurses Aid, providing personal care. She transitioned to scheduling and now recruitment and retention. What Mireille loves most about working in home care is helping to ensure that clients receive the best possible care. She is passionate about helping individuals find a role within the organization that matches their skills and personality. She would like clients and employees to know that she is "caring, sincere and dedicated to helping people."