Our people are our company.
In order to provide the highest quality private duty home care and skilled nursing in Hawaii, we must hire the best employees. We are proud of our outstanding team of care professionals. Our employees undergo a rigorous screening process including telephonic and in-person interviews, written competency testing, live skills testing, background check, and drug testing. Each employee is dedicated to providing the best possible in-home care for our clients. Please see view the video below to see an example of how Althea, one of our incredible caregivers makes a difference each day for her client:
While BrightStar Care of Honolulu's caregivers are working compassionately and diligently each day to care for our clients and to ease burdens and brighten the days of the families we serve, BrightStar Care of Honolulu's administrative and management team are devoted to the company's "Hoku'alohi Promise."
We are pleased to introduce the caring and dedicated individuals who lead, manage, support, and facilitate the company vision.
Steven Lee | Owner, President
Steven and his wife, Alison, opened BrightStar Care of Honolulu in 2010.
Steven is a "local boy" who graduated from Aiea High School and earned his Bachelor of Arts degree from the University of Hawaii.
After over 20 successful years in the mortgage industry, Steven felt a yearning to seek a more meaningful career where he felt he could truly make a difference. Initially unfamiliar with the home care industry and the services home care provided, Steven and Alison became aware of the need for a high-quality provider of private duty in-home care in Hawaii.
They chose to bring BrightStar Care, a proven organization with a demonstrated commitment to a higher standard of care, to serve the local community.
In 2015, Steven and Alison experienced the need for home care services first hand, when Steven's dad was in the end stages of cancer. Despite wanting to do everything herself, Steven's mom found that having a BrightStar Care caregiver to provide respite, helped to ease the burden and allow her to focus on making her final moments with her husband the best they could be.
Steven is proud to offer BrightStar Care's high-quality services to the community.
Alison Lee | Owner, Director
Alison and her husband, Steven, opened BrightStar Care of Honolulu in 2010.
Born and raised in Honolulu, Hawaii, Alison is a graduate of Punahou School and earned her Bachelor of Science degree in Business Administration from San Diego State University.
After working in the financial services industry for over a decade, Alison was a stay-at-home mom to her and Steven's three children for eight years. With two physicians for parents, Alison grew up around the medical field, and was inspired by the gratitude her parents' patients would express for the care they received.
After making the decision to bring BrightStar Care to Hawaii with her husband, Steven, they brainstormed their vision together and the "Hoku'alohi Promise" was born:
"We promise to provide the kind of care we would want for our own loved ones; to be compassionate, empathetic, patient & kind, while providing reliable, trustworthy, and top-notch, professional home care."
It is this promise that has become our "North Star" which guides every action and decision in our organization.
Lily Hui | Operations Manager
Lily Hui joined BrightStar Care of Honolulu as Operations Manager in 2021. Born in Guangzhou, China, Lily moved to Hawaii and graduated high school from La Pietra. She graduated with Highest Honors from the University of Hawaii at Manoa and received a Bachelor of Arts in Economics and Bachelor of Arts in Chinese. Lily has traveled and studied in China and Japan and is a proficient multilinguist.
Lily is passionate about supporting and caring for employees. She says, “I truly believe that excellent service starts with the people. If our employees are taken care of, they bring their best to work, and can in turn deliver the best service to our clients and their families.”
Lily was attracted to home care because of the higher level of service and complex and unique opportunities that can be provided to clients and their families that cannot be found in hospitals or nursing homes.
Lily would like BrightStar Care of Honolulu clients and employees to know, “I am committed to approach employees, clients, and all situations with empathy and care. I want to contribute to fostering a positive, high achieving environment where employees are cared for and enabled to do their best work, and clients and families are receiving the best level of service where all their needs are met and more.”
U'i Tyrell | Employee Experience Manager
U'i was born and raised in Aiea, Hawaii, and is a graduate of Aiea High School. She also attended the University of Hawaii and University of Oregon.
U'i brings over 11 years of experience in office management, HR, corporate training, and payroll administration.
U'i was attracted to the home care industry because she loves helping others, giving encouragement and support. She says, "I absolutely love helping and serving others. Encouraging someone, making them feel cared for, valued, and acknowledged is something I strive to do every day!"
She wants BrightStar Care of Honolulu clients and caregivers to know, " I am here for you. to help support and encourage".
Mark Naval | Recruiter
Mark first joined BrightStar Care of Honolulu as Client Experience Manager in 2019 and he rejoined the company as Recruiter in 2021.
Mark was born and raised in the Philippines. During his free time he enjoys traveling with his partner, family, and friends. He enjoys it when he can make someone happy, even if it is only a small act of kindness. He does not give up easily and face problems with confidence.
He wants clients and others to know that he is a “happy camper”, an achiever and, all around positive influence and motivator for others to do the same. He says, "Working in home care is very rewarding. Seeing the client’s and their family member’s face light up when they are happy makes me feel accomplished every time."
Kamalei Lyons | Care Support Specialist
Kamalei joined the BrightStar Care of Honolulu team in 2019 and was promoted to Care Support Specialist in 2021.
Kamalei graduated high school from Mid-Pacific Institute and attended college at Chaminade University of Honolulu, where she received her Bachelor’s of Science in Psychology. She is currently studying at Kapi’olani Community College, with the career goal of becoming a pediatric or NICU nurse.
Kamalei has worked as a caregiver for over seven years. She says "My passion is taking care of people. Knowing I make a difference in their lives makes me extremely happy." She would like clients and others to know that she is caring, hardworking, and dedicated to always go above and beyond.
Arielle Joy Baligad | Care Support Specialist
Arielle Joy or "Ari" joined Brightstar Care of Honolulu as our Care Support Specialist in 2021.
She was born and raised in Ewa Beach, Hawaii and graduated from Sierra Vista High School in Las Vegas, Nevada. She is a pre-nursing student who is aspiring to become a Pediatric Nurse. During her free time, she enjoys spending time with her family, friends and significant other. She loves baking/cooking, singing karaoke, and watching movies.
Arielle has been a caregiver for 4 years. What attracted Arielle to the Home Care Industry is being able to provide the best care for clients in their own homes, where they are most comfortable. She says, " Providing care for people is something that is something I am passionate about, and I will always do my best to provide the best care for you". She wants clients to know that she is dedicated, compassionate, caring and that they are safe in her hands.
Genelyn Campasas | Scheduling Coordinator
Genelyn was born in Zamboanga Del Norte and raised on the island of Negros Oriental, Philippines.
She is a graduate of Negros Oriental State University and with a Bachelor of Science Degree in Tourism Management.
Her 11 years of working experience includes being a Customer Service Representative. She then worked as a receptionist in a hotel and got her experience in working administrative tasks for almost two years.
Genelyn enjoys hiking, going to the beach, and she’s a fan of travel and long drives. She is also adventurous when it comes to food.
She wants BrightStar Care of Honolulu clients and caregivers to know. “I am grateful to be part of this company to be able to provide care and support. To all our field staff, I am rooting for all that you do. I am here to answer and take your request.”
Debie Alix | Scheduling & Administrative Assistant
Debie was born and raised in a small island called 'Leyte' in the Philippines. She earned her bachelor's degree of Business Management in the University of the Philippines.
Prior to joining BrightStar care of Honolulu, Debie gained extensive experience in her roles as customer service representative, Quality Evaluator, and then in the Shared Services industry where she worked as a claims officer and got her experience in working administrative tasks for 3-4 years.
In her free time, she loves to read books, watch movies and doing artworks with her 4-year-old son. She wants to extend in whatever help she can into providing care for clients.
Jay Ned Gurit | Administrative Assistant
Jay Ned was born and raised on the island of Mindanao, Philippines.
He graduated from North Davao College with a Bachelor of Science Degree in Nursing. He has experience working as a piano and music teacher, an administrative freelancer, and as a Customer Service Representative.
Jay Ned enjoys travel, long drives, and discovering new local places. In his free time, he loves to read books and watch Youtube.
He considers being part of BrightStar Care of Honolulu truly a blessing. He says, "Although I was not able to practice my degree in Nursing, by being a part of BrightStar, I will still be able to provide care and support to our Nurses and Caregivers. For that, I am grateful."
Carla Fernandez | After-Hours Client Care Coordinator
Carla has been with BrightStar Care of Honolulu since 2011.
Carla is a “local girl,” born and raised in Aiea, Hawaii. Carla is a graduate of Aiea High School and holds a Bachelor of Science Degree in Business Management, as well as an MBA from the University of Phoenix.
Carla has over a decade of experience in sharing her compassion and excellence in the healthcare field. Carla shares that "Working in home care has allowed me to feel that I can help make a difference in the lives of many families. I may not be the one physically helping the loved ones, but I feel that by listening and talking with the families I am helping them emotionally. With so much going on in the world, the families need that reassurance that we are here to help."
Though our clients' and caregivers' interactions with Carla are limited to after-hours and holidays, she is a favorite among everyone.
A little known fact about Carla is that she is an avid photographer who loves to take all kinds of photos. She once took a week-long family trip to Vancouver BC (before the days of digital cameras) and used 12 rolls of film!
Carla is very devoted and loving to her family, and she works very hard to take care of them.