Compassion, integrity, family, excellence, trustworthiness, accountability, and diversity
Mike Scott, CSA, Owner
Local owner Mike Scott is a native Arkansan who has made it his mission to provide the highest quality of care to families and businesses in the Hot Springs / Benton area. After visiting his great grandmother in a nursing home, Mike learned at an early age that he did not want his grandparents or parents to be in the same position. He made a promise to his mother right then that he would not put her in a facility. As an adult, he has been able to help many families across Arkansas fulfill that same promise. Mike is a Certified Senior Advisor and is proud to be running the premier Home Care and Medical Staffing Agency in Arkansas.
Kristy Horn, Branch Manager
Kristy brings a strong history of success in the property management industry to our Home Care team. Kristy has over 15 years of experience in Sales, Management, and Customer Service. She was recognized as the top performer in sales and was a multiple award winner for customer service and communication skills. Kristy’s passion for helping people live independently in the community along with a family background of healthcare workers makes her the perfect fit to run the premier Home Care and Medical Staffing agency in Arkansas.
Tamara Gray, Branch Manager / Hot Springs
Tamara started as a CNA in long term care facilities in 2008 because as a single mom, “I was looking for stable employment. What I found was my passion. Working with the elderly is incredible. They have so much life experience and wisdom. I've learned how to cook with a pinch of this and a dash of that, it is ok to eat dessert first, and you are never too old to dance!” Tamara is a Certified Nursing Assistant, a Certified Activity Director, and a Certified Dementia Practitioner. As Branch Manager, she is responsible for community outreach, recruiting, training and quality. “I love working at BrightStar because I am in the position to tell people they can stay at home and maintain their independence. I work with the most compassionate staff that genuinely cares about making the lives of our elders better.” Tamara is active with outreach programs and enjoys her family and the outdoors.
Marlo Plummer, Customer Care Manager / Hot Springs
Marlo received her education at UAMS along with 20+ years in the healthcare field. Marlo joined BrightStar in 2015. Marlo’s duties include scheduling, recruiting, client satisfaction, employee training and much more. Marlo values family and enjoys a good dessert! “I was blessed to grow up with great parents, 5 beautiful sisters, and 1 amazing brother. I have a husband, who I believe is my soulmate, and we have 5 beautiful daughters.”
Sandi Turner, Lead Registered Nurse
Sandi has been an RN since 1990 working in many different capacities such as Hospital Med/Surge, Home Health, School Nurse and Case Management. Sandi has been with BrightStar Care since 2012 and works with our clients and caregivers performing skills checks, supervisory visits, assessments, teaching, training and case management. She also assists with surveys and Joint Commission Accreditation. Sandi has a nurse’s heart, a kind demeanor, an infectious attitude and her compassion for those we care for shines through daily.