BRIGHTSTAR CARE OF HOWARD COUNTY AWARDED TOP 2018 AWARDS BY HOME CARE PULSE
The Best of Home Care 2018 – Leader in Excellence, Provider of Choice and Employer of Choice Awarded to BrightStar Care of Howard County
2018 Best of Home Care® - Leader in Excellence Award
Best of Home Care – Leader in Excellence is the highest award a home care provider can earn from Home Care Pulse, an independent satisfaction research firm. “Leader in Excellence” is awarded based on client and caregiver satisfaction ratings collected by Home Care Pulse in telephone interviews. Recipients of this award represent the top 4-5% of providers participating in the Home Care Pulse Satisfaction Management Program.
What’s required to qualify?- Be a Home Care Pulse Certified business for a minimum of 12 consecutive months.
- Complete a minimum of two client and two caregiver satisfaction interviews per month during the previous 12 months.
- Achieve Best of Home Care® Provider of Choice and Best of Home Care® Employer of Choice in at least 10 of 14 combined client and caregiver satisfaction categories during the previous 12 consecutive months.
Choosing a “Leader in Excellence” means choosing one of the best home care providers in the nation—as rated by clients and caregivers in third-party satisfaction interviews.
2018 Best of Home Care® - Provider of Choice
The Best of Home Care – Provider of Choice award is based on client satisfaction ratings collected from telephone interviews performed by Home Care Pulse, an independent satisfaction research firm. These home care providers are best-in-class for providing quality care to their clients. This recognition assures that the provider is trustworthy and has proven their ability to provide outstanding in-home care services. Best of Home Care award-winning providers appreciate their clients’ feedback and are dedicated to providing the highest level of quality, professionalism and expertise in home care.
2018 Best of Home Care® - Employer of Choice
Based on data collected via telephone interviews by Home Care Pulse, an independent satisfaction research firm, BrightStar Care of Salt Lake City is awarded Employer of Choice in Salt Lake City. Brightstar Care earned this award for being best-in-class for caregiver satisfaction. When you choose an “Employer of Choice,” you can have confidence that your caregivers will be happy to serve you. Best of Home Care award-winning providers appreciate their caregivers’ feedback and are dedicated to providing the highest level of quality, professionalism and expertise in home care.
Quality care starts with happy caregivers. Choosing us as “Employer of Choice” means choosing a provider with excellent caregiver satisfaction ratings.
BrightStar Care of Howard County proudly provides home health care and caregivers for the elderly and children, including 24 hour skilled nursing and support in senior independent and assisted living communities. Additionally we provide Medical Staffing and In-Home Physical Therapy for pediatric, adult and geriatric patients, IV Infusion and Wound Care, and Companion and Personal Care for elders with Alzheimer’s or Dementia. We also provide Home Child Care, Sitter and Nanny services for children and support for new mothers. We support Veterans and accept most Long Term Care Insurance benefits, provide hospice care, live-in care, CNA, Caregiver, RN, LVN, RN Supervision, compassionate care, and compatibility guarantees. Other services include safe discharge and transportation from the hospital or rehab facility, Post Operative Transitional care after medical treatment or surgery both short and long term, Pre Operation and preparation help and assistance, and client monitoring for out of town family members. Proudly serving Columbia, Ellicott City, Laurel, Frederick, Clarksville, Westminster, Fulton, Savage, Highland, Jessup, Dayton, Elkridge, Cooksville, Glenelg, Glenwood, and Lisbon in Howard County MD.
Home Care Pulse is the industry's leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.