BrightStar Care of Howard County Receives 2019 Best of Home Care® – Leader In Excellence, Provider of Choice and Employer of Choice Awards From Home Care Pulse
BrightStar Care of Howard County announced today that it received the distinguished Best of Home Care –Leader in Excellence Award from Home Care Pulse, the leading firm in quality assurance for home care. The Leader in Excellence Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 10 or more quality metrics. As a Leader in Excellence, BrightStar Care of Howard County is now ranked among the top 10% of home care providers participating in the nationwide Home Care Pulse Satisfaction Management Program.
This accomplishment demonstrates BrightStar Care of Howard County’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of BrightStar Care of Howard County’s clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, BrightStar Care of Howard County received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, etc. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the BrightStar Care of Howard County management team set goals to reach the highest level of excellence possible.
“We are very proud of our team and for this award. It demonstrates our dedication to providing a higher standard of in-home care” says Max Minevich, Owner.
The Best of Home Care – Leader in Excellence Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.
“Our goal at Home Care Pulse is to empower home care businesses to deliver the best home care possible,” says Erik Madsen, CEO of Home Care Pulse. “We are happy to BrightStar Care of Howard County as a Best of Home Care award-winning provider and celebrate their accomplishments in building a team of happy, qualified caregivers who provide outstanding care for their clients.”
About BrightStar Care of Howard County
BrightStar’s Professional Care Team, led by a Registered Nurse Director of Nursing, delivers expert, compassionate, and personal home care. Our care experts are ready to serve 24/7. RN oversight ensures the right care from the right people. We proudly provide home health care and support for seniors to children, including 24-hour skilled nursing and support in senior independent and assisted living communities. Proudly serving Columbia, Ellicott City, Laurel, Frederick, Clarksville, Westminster, Fulton, Savage, Highland, Jessup, Dayton, Elkridge, Cooksville, Glenelg, Glenwood, and Lisbon in Howard County MD.
To find out more about BrightStar Care of Howard County’s commitment to excellence, please visit www.brightstarcare.com/howard-county or call (410) 910-9425
About Home Care Pulse
Home Care Pulse is the home care industry's leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.