My particular nurse [Robin Uthus] is always on time and is very knowledgeable about what she is doing. She has a tenderness in the way she approaches the IV's I get. She is very easygoing. If I have some problems going on, then she knows the body and knows how to help. She is very soft spoken and concerned. She relates to my wife and dog, and she appreciates me being available at the time I'm supposed to be. She is here.