We are thrilled to announce that we’ve received the Best of Home Care Provider of Choice Award from Home Care Pulse. Only the nation’s top-ranking home care providers earn this distinction based on client satisfaction scores gathered by Home Care Pulse — a national third-party quality and satisfaction research firm.
“We congratulate BrightStar Care of Lexington/West Columbia on receiving the Best of Home Care Provider of Choice Award,” says Aaron Marcum, CEO and founder of Home Care Pulse. “Since this award is based on client feedback, it demonstrates their team’s dedication to providing the highest quality of care with a focus on client satisfaction. We are pleased to recognize BrightStar Care of Lexington/West Columbia’s dedication to quality, professionalism and expertise in home care.”
BrightStar Care contracted with Home Care Pulse to conduct live phone interviews with clients each month. Because Home Care Pulse is an independent third-party company, it can collect honest and unbiased feedback. BrightStar Care of Lexington/West Columbia received the highest satisfaction scores from their clients in areas such as professionalism, services provided, compassion of caregivers and overall quality of care.
“Our goal at Home Care Pulse is to empower home care businesses to deliver the best home care possible,” says Aaron Marcum. “We are happy to recognize BrightStar Care of Lexington/West Columbia as a Best of Home Care Provider of Choice and to celebrate their accomplishments as a trusted home care provider.”
To find out more about BrightStar Care of Lexington/West Columbia’s commitment to excellence, please call 803.358.8315.