Compassion, integrity, family, excellence, trustworthiness, accountability, and diversity
Mike Scott, CSA, Owner
Local owner Mike Scott is a native Arkansan who has made it his mission to provide the highest quality of care to families and businesses in the Central Arkansas area. After visiting his great grandmother in a nursing home, Mike learned at an early age that he did not want his grandparents or parents to be in the same position. He made a promise to his mother right then that he would not put her in a facility. As an adult, he has been able to help many families across Arkansas fulfill that same promise. Mike is a Certified Senior Advisor and is proud to be running the premier Home Care and Medical Staffing Agency in Arkansas.
Sheila Hayes, RN, DOO, DON
Sheila Hayes has been with BrightStar Lifecare for ten years. She is the Director of Operations and the Director of Nursing for our organization. Sheila brings over 23 years of medical experience and knowledge to our growing company. She became a Registered Nurse through her education at Baptist Health in Little Rock, Arkansas and The University of Central Arkansas at Conway. She has since worked as a Registered Nurse in Family Practice and the Emergency Room. Most importantly, she brings valued knowledge from Home Health and Nursing Home experience. This home health and nursing home experience is what drove her to BrightStar with the intentions of making more possible for our patients and their families. Her top priority is to keep our patients in their homes while providing our families the peace of mind to continue their normal life routines. Her biggest achievement is the peace of mind that she has brought to so many of our patients and their families. Sheila is currently enrolled in school to become an Advanced Practice Nurse.
Shannon Bass, Community Support Specialist
Shannon is a native Arkansan who recently joined the BrightStar team in 2014. Shannon had been in healthcare for the previous seven years as a discharge planner for a local hospital. It was in this role that Shannon discovered BrightStar and the opportunities home care offered to patients and their families. Over the years Shannon was always impressed with the excellent care that BrightStar provided and the positive feedback she received from patients and families that chose BrightStar as their home care agency. Shannon states that, “BrightStar truly does make more possible. The idea of giving up their home is devastating for most people. By using BrightStar our loved ones can stay in their home and family members have peace of mind knowing they are receiving the best possible care. I know it works. I have seen the relief on the faces of patients and their families when they know they are going home. I am proud to be part of this team that offers compassion to others in our community.”
Michelle Pojar, Recruiting Manager
Michelle attended Texas Lutheran University and has been in the healthcare arena for over 10 years. Michelle joined Brightstar in 2013 and has held several roles within our company. She is currently our Recruiting Manager in charge of talent acquisition. “I look for the absolute best candidates to join our team. I enjoy meeting the new people that will contribute in providing the highest level of care to our clients. My favorite result of what I do is when I get to see a smile on our client’s faces. Their smiles are what shows that we have made a difference in the people we serve. My husband and I have 3 children. We enjoy spending time together as a family and especially enjoy outdoor activities. Watching my children play sports brings me much joy.”
Tamara Gray, Branch Manager / Hot Springs
Tamara started as a CNA in long term care facilities in 2008 because as a single mom, “I was looking for stable employment. What I found was my passion. Working with the elderly is incredible. They have so much life experience and wisdom. I've learned how to cook with a pinch of this and a dash of that, it is ok to eat dessert first, and you are never too old to dance!” Tamara is a Certified Nursing Assistant, a Certified Activity Director, and a Certified Dementia Practitioner. As Branch Manager, she is responsible for community outreach, recruiting, training and quality. “I love working at BrightStar because I am in the position to tell people they can stay at home and maintain their independence. I work with the most compassionate staff that genuinely cares about making the lives of our elders better.” Tamara is active with outreach programs and enjoys her family and the outdoors.
Marlo Plummer, Customer Care Manager / Hot Springs
Marlo received her education at UAMS along with 20+ years in the healthcare field. Marlo joined BrightStar in 2015. Marlo’s duties include scheduling, recruiting, client satisfaction, employee training and much more. Marlo values family and enjoys a good dessert! “I was blessed to grow up with great parents, 5 beautiful sisters, and 1 amazing brother. I have a husband, who I believe is my soulmate, and we have 5 beautiful daughters.”
Nicole Perry, Interim Branch Manager
Nicole is a certified nursing assistant who has been promoted to Customer Care Manager. Nicole is currently in training for the Branch Manager position in our Little Rock / North Little Rock Territories. Nicole works closely with our Director of Nursing to ensure client satisfaction and is involved in caregiver engagement and training. “I plan to excel in my position and become the best at what i do. My experience, although brief, has been filled with many learning opportunities. It excites me for what the future has in store for not only myself but my fellow colleagues and our clients. Nicole is currently attending college online and plans to major in Business Statistics. “I am a mother to a little boy. I enjoy Hammocking and Kayaking all year round.”
Tereca Broadway, Customer Care Manager
Tereca graduated in the top 25% of her high school class and currently attends UCA to pursue a degree in Kinesiology. She brings four years of customer service to her position at BrightStar. “I have fallen in love with what I do. I love the interaction I have with our clients and our caregivers. It is an adventure here every day. I get the chance to interact with our clients and their families on both a personal and professional level.” Tereca is responsible for scheduling, as well as, communicating with our clients and caregivers to ensure quality care and exceptional service. “I love to play volleyball and workout in the gym. I enjoy spending time with my family and friends. I have a bubbly personality, and I am very outgoing!”
Kristy Horn, Branch Manager
Randon Sensley, Account Manager
Randon attended College in Baton Rouge, LA and brings 12 years of experience in the medical industry to his position with Brightstar. Randon has been with Brightstar for three years and his duties include Quality Control, Training, Relationship building, Client acquisition / intake and National Account development.
Kevin Crumpler, Recruiting Manager
Kevin has a degree in Public Relations from UALR, with a minor in music. He has been with BrightStar for 2 years. “It is a very rewarding profession knowing that you are helping families everyday with providing the proper care needed for their loved ones.” Kevin recruits talented LPN and RN Case Managers to care for our clients. He also assists with Office Staff hiring. He is very involved in productions with The Arkansas Repertory Theatre as well as many other theatres in Central Arkansas. “I sing in many different venues throughout the state. When I'm not performing, I enjoy playing volleyball and traveling.”
Damien Freeman, Administrative Assistant
Damien has a Bachelor’s Degree from Henderson State University. Damien has an enthusiastic attitude and brings a “get it done!” mentality to work every day. Damien assists with Case Management and other tasks in the organization. Damien enjoys working out, hiking and running. He is also an actor and can been seen doing community theatre in Little Rock.
Questions about our care team?
Please contact us online or call our Pulaski County offices at (501) 224-3737 and we'll be happy to answer them.