Helping People Live with Joy and Dignity

I had the pleasure of touring this location and can say anyone would be blessed to live and be a part of this community! Great culture that feels just like home! Thank you for all that you do to serve our loved ones. Continue to make it great!

I've been employed by Brightstar for nearly 13 years and have ALWAYS been treated fairly and respectfully . We work as a team and my concerns are always addressed .

We have been very happy with Lisa, who has provided great care for my dad. I love that she is super communicative, reliable, kind and has a great attention to detail. My dad trusts her and that bring me a lot of comfort. I would be happy to recommend BrightStar Care for others looking for home care in Madison.

Amy H.has been so good to me and very helpful and encouraging. She makes sure I take all of my medications, gets me something to eat and makes sure I exercise. She picks up around the house makes sure my paths are safe for my walker.She has been with me a little over 2 years. Amy is the best! .

Our elderly father who lives independently recently fell and needed someone to check in on him daily. Brightstar arranged for Regina (who has become his consistent caregiver)to provide him with daily care. My dad is resistant to ask for help but Regina has a way with him. She provides whatever she thinks he needs and he won't turn her down. She takes him for walks, drives to appointments, cleans, cooks, does laundry, grocery shops, makes sure he takes his meds and provides him company. She treats our dad like he is her own parent, how much more can a family hope for. We were blessed to find her.

I am very appreciative of the care that I receive from my caregiver Kaila. She helps me with showers, keeping my condo clean/organized, ordering my groceries and so much more. She even makes me great home cooked meals to enjoy since I can no longer cook. She is always so positive and happy which makes me look forward to our visits. She goes above and beyond every time she cares for me. She always makes sure I have everything I need!

We moved my mother from another memory care facility. After only five days we regret not doing it sooner. We have seen such a change in her. She is happier and more social then she has been in almost a year. The staff at Brightstar of Madison are not only professional, they truly do care about the folks they are caring for.

Here is a story of our experience having our mom live at BrightStar. Their Life Enrichment Coordinator (not sure if she wants her name shared) created an email address for my mom (who forgot how to use email years ago). Whenever my mom receives an email, the coordinator reads the email to my mom and then, together, they write a response. It opened up a form of communication everyone in my family missed, especially because some of us do not live in the same state. But this is what made me cry: I had sent an email to mom explaining that her granddaughter was halfway around the world doing animal research. I included a picture of the animal she was observing. Yesterday I visited with mom, and saw that this same Life Enrichment Coordinator had hung on my mom’s wall, a large -text copy of my email (with the picture of the animal). Next to the email the life enrichment coordinator had placed a map of the world and included a picture of my mom over Wisconsin and a picture of her granddaughter over the country where she’s conducting research. Wow. Thank you BrightStar.

Small, intimate, setup allows the staff to personally engage with residents and their loved ones. Outstanding experience for our entire family. The folks at Brightstar are kind, caring, very responsive and knowledgeable. I'd recommend them to anyone.

I couldn't ask for a better place to care for my dear mom than BrightStar. The staff is attentive and kind.The care my mom receives is excellent, and most importantly, my mother is happy and thriving at Bright Star. She is receiving the medical care she needs, and participates in daily activities to keep her as mentally active as possible. I am very grateful to BrightStar administration and staff for caring for my mom as if she were a member of their own personal family. Thank you, and keep up the great work Bonnie, Robyn, Kim, Lois, and the entire BrightStar Staff!!