BrightStar of Lower Bucks and Southeast Montgomery Counties prides itself on being the friendliest, easiest to work with homecare agency in the area. We have built a highly skilled and compassionate team of business and healthcare professionals. From our office staff to our caregivers, the BrightStar team works together to ensure exceptional customer service and clinical excellence. Whether it’s homecare, staffing services, or being a resource for our treasured seniors, BrightStar of Lower Bucks and Southeast Montgomery Counties is dedicated to making your life better. In this spirit of friendliness, here is a bit about each of our office team members - in their own words:
Eric Sierka, Owner/President– Hello - I'm Eric and I'm the owner of BrightStar Care of Lower Bucks and Southeast Montgomery Counties. After 27 years of business leadership experience as an accountant and consultant at the world’s largest accounting and consulting firm, and then as a Senior Vice President leading supplier risk management at a top ten North American Bank, I decided to pursue my passion of serving others by becoming the owner of this very accomplished and proud agency, orignally founded by Brian Fitzpatrick. I watched my grandmother and Godmother benefit from homecare and was inspired to bring that kind of compassionate, impactful care to others. I stay personally involved in serving our clients and families by meeting with new clients and their families and working closely with our amazing team to extend our care through our community.
Toni Puzo, Branch Manager/LPN -- Hello, my name is Toni Puzo. I've been with BrightStar Care since 2012. I began, with BrightStar, as a Licensed Practical Nurse covering skilled and non-skilled cases with clients in their homes. Over the years, I have been employed in many different roles within BrightStar Care including Field Nurse, Nurse Case Manager, and now Branch Manager. I began my journey in caregiving well before I had even realized it, being that I am one of 8 children. As one of the older siblings in my family, it came naturally to me to help care for my younger brothers and sisters. I enjoyed it so much that I began working at a childcare facility. Eventually, I realized this was a natural path to follow, so I then obtained my Practical Nurse License in order to care for people in a wider capacity. I am happy to be doing exactly that, all the while enjoying my down time at home with my daughter, puppy, and cats!
BrightStar seeks out best in class caregivers and employees who are compassionate, caring, and committed to the care they provide. I am proud to be a part of this team and to have the opportunity to make a positive difference in people's lives.
Ellen Zane, Director of Nursing -- My name is Ellen Zane, I am the director of Nursing. I have a BSN from West Chester University and have over 30 years of nursing experience. I have worked in large metropolitan teaching hospital as a staff nurse and a clinical manager. I have vast experience with medical surgical nursing and have specialized in Oncology and solid organ transplant. I also have worked in outpatient infusion settings. My background and experience translates well to our home care clients. I have been with BrightStar Care for 2 years and enjoy meeting and working with our clients and helping them to transition to in home care. I am responsible for developing and overseeing all plans of care for our clients and ensuring we attain the highest standard of care. I am also responsible for initial and on going training of our caregivers.
Paige Meyer, Customer Care Manager -- Hi, my naime is Paige. I have a background in retail for 6 years before joining the Brightstar team. I have been working at Brightstar care for 2 years now. I am the scheduler. I work with our clients to ensure that all of their needs are met and that we find them a caregiver that is a good fit for what they are looking for, for their loved ones. I have really enjoyed all the personal connections that I have made with our clients and our team. I can't wait to continue to grow with my team and to continue helping all of our clients and new clients to come.
Mariah Bradley, Customer Care Manager -- Hi my name is Mariah and I am a Customer Care Manager here at BrightStar Care of South Bucks and Southeast Montgomery Counties. I have been in the office for about two and a half years now and I previously worked in the field with BrightStar Care from 2014 to 2015 as a Certified Nursing Assistant. Working as a CNA for over four years in home care, it has given me the ability to relate to our caregivers and families as I have been in these situations first hand. With this experience, I mostly handle scheduling alongside my colleague Paige in finding the right caregiver for our clients. Any changes or adjustments that need to be made to the schedule can be done just by a quick phone call to one of us. Though I do wear many hats in this office, I also have a hand in helping with Accounts Receivable. Whether it be a person calling in to ask questions about our services, sales inquiries or caregivers looking for new cases, I will always make sure to get you the right information with a smile.
Jasmine Fitzpatrick, HR Specialist -- Hello, my name is Jasmine Guy Fitzpatrick. I have been with BrightStar Care of South Bucks and Southeast Montgomery County since 2015, where I started as the Customer Care Manager. I had the opportunity to grow within the organization and was promoted to Payroll Specialist in 2017. I was fortunate enough to have the opportunity to stay on with the organization remotely, after moving with my husband from Bensalem, Pennsylvania to Tampa, Florida in the summer of 2019. I have since transitioned into my current role of HR Specialist, where my payroll duties have expanded. I now also have the pleasure of helping to identify new talent to join our BrightStar family through recruiting/retention efforts. I am blessed with the honor of helping our caregivers as they embark on or continue their careers as health care providers. It gives me such joy to be able to work with such an amazing team, providing such a vital service to those in need
Eileen Nguyen, HR Administrative Assistant -- Hi, I'm Eileen. I started at BrightStar Care earlier this May after graduating from Temple University with a major in Human Resource Management. I have been a nail technician on/off with sporadic part-time administrative positions until now. I enjoy organizing and providing assistance wherever I can. While I'm still getting settled in my role at BrightStar and adding more responsibilities as I gain more knowledge and experience, I'm excited to be part of the team that is dedicated to earnestly and equally supporting their caregivers and clients.
Our Caregivers -- BrightStar of Lower Bucks County hires only experienced and carefully-screened caregivers. But they also need to have more. They need to CARE MORE and GIVE MORE to our clients and their families. In return, BrightStar offers them an opportunity to learn, advance, and be rewarded for their dedication and hard work. We salute our caregivers for making a difference in the lives of our clients each day.