When we say “we pull the stops out to care for you,” we mean it. At BrightStar North Suburban serving Glencoe our care is continuous, committed and ongoing even as personal care needs evolve and change. That’s why, in addition to regular “hello again” visits from your Professional Caregiver, our team of Care Experts establishes ongoing check points to monitor your or you loved one’s progress and make adjustments as needed. When others are “going going gone, we’re still going strong.” It may help to compare the BrightStar standard for ongoing care versus the industry standard. Discover where and how BrightStar compares with industry standards below:
BrightStar Care Standard
BrightStar Care Standard
- Ongoing check-ins: 24/7/30: First Day, 24-hour, 7 days, and 30 days check–in from the BrightStar Care Team
- Professional Caregivers on call – Always ready to respond quickly to needs
- Weekly Care Reports - Reviewed by Registered Nurse
- RN Supervisory Visits & Reassessments
- Change in condition – RN DON expertly guides client, family, and caregivers through any unexpected event. We develop a new Plan of Care to meet your needs now and as needs change.
- CareTogether® – Free, private, secure online care giving resource
- Limited range of paperwork completed upfront—irregular reporting to the family
- Limited response to ongoing changes – Unpredictable levels of responsiveness, accessibility, expertise, and service offerings