Pasadena – BrightStar Care announced today that it has received both the 2017 Best of Home Care – Provider of Choice and Employer of Choice Awards from Home Care Pulse. These awards are granted only to the top-ranking home care providers, based on client and caregiver satisfaction scores gathered by Home Care Pulse. BrightStar Care of Pasadena is now ranked among a small handful of home care providers across the country who have proven their ability to provide an exceptional working experience to employees and the highest quality care to clients.
“We want to congratulate BrightStar Care of Pasadena on receiving both the Best of Home Care – Provider of Choice Award and the Best of Home Care – Employer of Choice Award,” says Aaron Marcum, CEO and founder of Home Care Pulse. “Since these awards are based on real, unfiltered feedback from clients and caregivers, BrightStar Care of Pasadena has proven their dedication to providing a great work environment and solid training to employees, while maintaining their focus on client satisfaction. We are pleased to recognize their dedication to quality professionalism and expertise in home care.”
Best of Home Care providers have contracted with Home Care Pulse to gather feedback from their clients and caregivers via live phone interviews each month. Because Home Care Pulse is an independent company, it is able to collect honest and unbiased feedback. BrightStar Care of Pasadena has earned the 2017 Best of Home Care – Provider of Choice and Employer of Choice awards in the following satisfaction categories measured by Home Care Pulse:
Ability of Caregivers, Compassion of Caregivers, Professionalism of Caregivers, Service as Expected, Recommend Provider, Communication from Provider.
“This award is a direct result of our Staff’s dedication to Client’s care within our community. “says Sevak Sarkissian president of BrightStar Care.
“Our goal at Home Care Pulse is to empower home care businesses to deliver the best home care possible,” says Aaron Marcum, CEO and founder of Home Care Pulse. “We are happy to recognize BrightStar Care of Pasadena as a Best of Home Care award-winning provider and celebrate their accomplishments in building a team of happy, qualified caregivers who provide outstanding care for their clients.”
To find out more about BrightStar Care of Pasadena’s commitment to excellence, please visit www.brightstrarcare.com/pasadena/ or call (626) 660-0230.
About BrightStar Care Pasadena
The care we provide empowers our clients to live well at every stage of life and in every setting, and gives them, their families and their loved ones the support they need to get the most out of life. At BrightStar Care, our mission is to go above and beyond to truly deliver A Higher Standard of Care and nothing less.
About Home Care Pulse
Home Care Pulse is the industry's leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.