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Home care in Salt Lake City, UT

  • 5320 South 900 East
  • Suite 280
  • Salt Lake City, UT 84117

Quality at BrightStar Care - Our Home Care Standards

March 3rd, 2017

One of the biggest attributes that sets us apart at BrightStar Care is our Joint Commission Accreditation.

Joint Commission Accreditation is a very high standard of excellence and is rare in the private duty home care field.

Margie Sagendorf, LPN; Courtney Smith, RN; Our Dir of Nursing, Deborah Parker; and others on a PRN basis are administering the Quality Improvement program at BrightStar Care.
Joint Commission accreditation standards, Utah Home Care licensure standards, Federal standards, and recommended practice guidelines from BrightStar Care corporate are what drive our Quality Improvement Program at BrightStar Care here in Salt Lake City.
Let’s look at all four sets of standards.
Joint Commission’s National Safety Standards include:

Patient and staff identification
Safe use of medications
Preventing patient falls
Identifying patient safety risks including oxygen, bleeding, etc.
Skills competencies at all levels (CG, CNA, LPN, RN)
Utah State Home Health and Personal Care Licensure Standards include:

Elder abuse awareness and training
Staff field supervision every six months
Scope of practice --- care administered within legally defined “scope”
Plan of care – care is being provided according to the care plan
In-service trainings --- at least 8 for all staff annually
Federal Regulation Standards include:

OSHA -
federal guidelines for workplace safety
HIPAA – federal guidelines for client confidentiality
CDC – federal guidelines for hand hygiene and infection control
BrightStar Care Standards include:

Infection control program – annual review of program and goals set
Quality improvement (overall) program – annual review of program and goals set including incident and complaint monitoring
As field staff, here are the top five ways you will see the Quality Improvement program in action:

Documentation improvements through Green and Yellow Correction slips in your in-box
Field supervisions every six months including hand hygiene checks and BrightStar Care Standards checklist,
Hands on competencies along with written competencies to be updated annually licensed and unlicensed staff
In-service trainings --- all staff need 3 mandatory and 5 other in-services annually
Nursing delegations for all unlicensed staff performing skilled tasks e.g. blood glucose monitoring and catheter irrigations, etc.

As we work together to provide quality care our clients will have confidence in the excellence of the care we are providing from BrightStar Care.

BrightStar Care of Mountainside and Salt Lake City proudly provides Home Care and Support for Seniors, including 24 hour in home care, and support in independent and assisted living communities. We provide all levels of home care from companion services to Skilled Nursing. Medical Staffing, Home care, In-Home Skilled Nursing, In-Home Physical Therapy for pediatric, adult and geriatric patients, Companion and Personal Care for Elders with Alzheimer’s or Dementia. We also provide Home Child Care, Sitter and Nanny services for Children and Support for New Mothers. We Support Veterans as a partner of the VA/Veterans administration provider network and are a Home Care Provider for U.S. Department of Labor, Division of Energy Employees and Occupational Illness Compensation. We Accept most Long Term Care Insurance benefits, provide Hospice care, Live-in care, CNA, Caregiver, RN, LPN, RN Supervision, Compassionate Care, and Compatibility Guarantees. We are an ALS Society partner, Alzheimer Association member, and provide care for developmentally disabled and individuals of all ages with mental health and behavioral health diagnosis. Other services include safe discharge and transportation from the hospital or rehab facility, Post Op care both short and long term, Pre-Operation and preparation help and assistance, client monitoring for out of town family members. BrightStar Care of Salt Lake City proudly provides child care and senior care in Mountainside, Sandy Draper, Midvale, Salt Lake City, Park City, South Salt Lake, Mill Creek, Holladay, and Murray in UT.

 

 

Topics: Senior Care