Home care in Tucson, AZ

  • 4811 E. Grant Rd
  • Ste 255
  • Tucson, AZ 85712

Our Tucson / Sierra Vista Care Team

Compassion, integrity, family, excellence, trustworthiness, accountability, and diversity at BrightStar Care Sierra Vista

In the Sierra Vista and Tucson area, the lifeblood of our business are the people who make it happen. Our office staff and caregivers work together day in and day out to deliver quality care and exceptional service 24 hours a day, seven days a week. Whether it's childcare, adult home care or skilled elder care, the people who make up BrightStar Care Sierra Vista are our greatest assets. But don't just take our word for it, see for yourself.



Allyn Nock
Owner, RN, BSN

Allyn has a bachelor’s degree in nursing and is one of the owners of the BrightStar Care in Tucson & Sierra Vista, AZ. He started his nursing career in the U.S. Army in 1993 and specializes in critical care and emergency room. Allyn first discovered BrightStar while searching for quality caregivers for his own grandfather. Unhappy with the choices available, he widened his investigation and became very interested in BrightStar. Allyn maintains an active healthy lifestyle through a myriad of outdoor sports. Allyn is most proud of employing over 150 staff and providing a long term care option for thousands of families’ over the past nine years.

Michelle Nock
Owner, RN, MSN, DON

Michelle Nock has been a Registered Nurse for since 1980. She loves being a nurse and making others feel better. She has experience in acute care hospital settings, trauma, surgery, labor & delivery, pediatrics, radiology and Home Healthcare. One of Michelle’s favorite skills is in educating clients to best help themselves and maintain as much independence as possible. She believes that Home health has been a blessing in giving her the opportunity to help others at some of the most difficult times of their lives. Helping new parents cope with an ill child or helping adult children care for a dying parent at home, both events are so significant, and she feels it an honor to help others through such difficult times. Michelle obtained her Master’s in Nursing with a focus on Healthcare Education because she loves to teach. In her current role she is able to teach clients and employees. She finds it so rewarding to be help our clients recover and our employees maintain livelihoods.  Owning a business where she can help clients in the comfort of their own home and support employees has been Michelle’s most gratifying role as a nurse.

Christina Durr
Branch Manager, Sierra Vista

Christina focuses on the day-to-day wellness of our clients and goes out of her way to help them thrive at home. By working closely with caregivers, clients, and clients’ families, Christina has the opportunity to ensure happy, fulfilling days for our clients’ lives. Christina joined the BrightStar team in 2014, and has been an asset to our growth in Sierra Vista. She has been a part of the Sierra Vista community since she was a child, and is well known in the local health care community. Christina learned the rewards of helping others while working in home health care and hospice since she was 16. She brings enthusiasm, professionalism, and diverse health care experience to our team. Christina has the desire to make a difference at BrightStar and throughout the local community because, for her this is not a job, this is her passion!

Viola Frymire
Service Coordinator, Sierra Vista

Viola got into the Healthcare field at a young age while she was still in high school.  She started by working with children with developmental disabilities.  She always imagined the children did not have a disability, but a super power that made them special. That is when she found out her dream was to have a job that always puts others first and help them in every way possible.  After high school, Viola started working with a company that worked with different ages of people with super powers in a group home setting.  In 2017, Viola joined the BrightStar family as a caregiver.  She loved having the opportunity to work with individuals one on one in their home helping them get to and use their full potential. In March 2018, the office noticed how much compassion and empathy Viola had for her clients and asked her to join us full time in the office as our Scheduling Coordinator.  She gladly accepted the position, and she now loves that she has the opportunity to help all of our clients instead of just one.           

Lisa Stout
Branch Manager, Tucson

Lisa Stout has worked in healthcare since 2007.  Lisa is a Certified Nurse Assistant (CNA), Patient Care Technician (PCT), and a Certified Care Giver.  Lisa started her career as a CNA/PCT in the hospital setting working with pediatric patients.  She has also worked in hospice, skilled nursing facilities, and assisted living homes.  In time, Lisa had the opportunity to take what she had learned in the field and apply those skills in Home Health administration as an Intake Specialist for a Medicare and a non-Medicare agency.  In September of 2014, Lisa joined BrightStar Care as the Intake Specialist in the Tucson office.  In April of 2017 she was promoted to the Tucson Branch Manager.  Lisa found her passion in the medical field at a young age due to the poor health of a close family member.   As a result, Lisa has made it her mission to serve everyone with passion and compassion.  


Kevin Merkel
Director of Community Relations

As a child and a young adult growing up in Wisconsin, Kevin spent the majority of his free time with his grandparents.  It was there that he learned to appreciate and respect the senior community.  In 2009, after working 25 years in Federal and local law enforcement, Kevin decided to take his life in a different direction.  While serving the senior community of Tucson selling senior insurance products (long term care insurance), Kevin met BrightStar Care owners Allyn and Michelle Nock when one of Kevin’s clients needed long term care. Kevin immediately recognized the compassion and peace of mind the Nock’s and BrightStar provided to his clients. In February of 2011, Kevin jumped at the opportunity to join BrightStar Care in Tucson as the Director of Sales and Marketing. In this capacity, he grew a network of referral sources and educated healthcare professionals in the community about BrightStar.  In October of 2012, Kevin  moved to San Diego, CA where he served as the Director of Marketing for BrightStar of Encinitas/N San Diego.  In November of 2014, Kevin rejoined BrightStar Care of Tucson/Sierra Vista as the Tucson office Branch Manager.  In this capacity, Kevin had the ability to grow the Tucson portion of the Nock’s business with focused customer care relations and employee satisfaction.  In April 2017, Kevin returned to the Tucson community to re-forge the relationships with referral partners and community allies as the Director of Community Relations.   Kevin is a graduate of Arizona State University with a bachelor’s degree in Justice Studies and is also a retired Army officer (Artillery), having served in the U.S. Army and Army National Guard for 22 years.  

Vivan LeClair
Scheduling/Intake Coordinator, Tucson

Vivian has worked in health care since 1998. Vivian started her career as a patient care technician in a hospital setting working on the maternity ward. She has also worked in assisted living facilities as well as skilled nursing facilities. In 2009 Vivian graduated with a 4.0 GPA from her medical assistant program. As a Medical Assistant Vivian found her passion working in Cardiology for the next 6 years, during that time Vivian started working as a private caregiver.  It was then Vivian knew that she wanted to help people on a more personal level. Having had the BrightStar experience with one of her own family members Vivian decided that she wanted to work for the company that had made a lasting impact on both her and her family. In 2017 Vivian became a caregiver with BrightStar, Vivian enjoyed assisting her clients to live independently in their home living life to the fullest. In 2018 Vivian was promoted to Scheduling/Intake Coordinator. Vivian now looks forward to helping all of BrightStar’s clients get the care they deserve and providing their loved ones with peace of mind.

Pamela Spencer
HR/Recruiter, Tucson

Pamela Spencer was born and raised in Arizona; she currently lives in Tucson with her three daughters. After high school, she enlisted with the US Army in 2002.  During her enlistment, she worked as an Automated Logistics Specialist and provided support for the 1-285th Attack Reconnaissance Battalion.  She also served one tour in Afghanistan from 2007 to 2008.  Upon her arrival back home, she ended her contract with the military and began working as a Correctional Worker for the Federal Bureau of Prisons (FBOP).  During her six years with the FBOP, she worked in the healthcare field as an Administrative Assistant.  Pamela enjoys working in an office setting and providing support to co-workers and management staff.  She has recently returned to school and plans to finish her degree in the next two years.