Our Staff at BrightStar Care® South Central Wisconsin

I have a Bachelor of Arts Degree in Public Relations and a Master’s in Business Administration.  I grew up in Beloit and the Rock County area and returned to this area after college and living for a short time in the Milwaukee Area.  I have always been drawn towards taking care of people through positions with a local nursing home, Girl Scouts, United Way and as a Director for a Senior Living Memory Care.  After hearing that my predecesor was retiring, and then meeting the owners, Jeff and Susan, I just knew in my heart that I found the right fit for me.  BrightStar has always had such a good reputation in providing support to families that I just knew I wanted to be a part of this organization.

I have always loved nursing, but it is very important for me to have time to spend with the people that I care for. BrightStar is the perfect fit for me. I get to meet and care for a lot of great people and I have the quality time with them that I was looking for. Working for BrightStar gives me a wide range of nursing opportunities, which I love. I am able to help not only the clients, but also provide peace of mind for their families. I have never been happier in my nursing career! Working for a company like BrightStar has been a truly fulfilling job for me. 

I’m a RN Case Manager at Brightstar Care. I joined the team in June of 2023 coming from a medical surgical and home health background over the past 17 years. I’m a very social person, who loves to meet new people. I also, enjoy being able to care for others and make a positive difference in their lives. I look forward to continuing to expand my knowledge base by growing with BSO. I can’t wait to meet and get to know you all.

I was born and raised in the Rock County area. Twenty-two years ago I became a Certified Nursing Assistant because I am a people-person and could not think of anything else that would give me more job satisfaction than helping others. I love being able to use my experience as a caregiver to mentor our new BrightStar CNAs. While working for BrightStar, I also found a way to put my Health Care Administration degree to good use!

Hi my name is Shannon Ungaro, I go by Shay to those that are closest to me. I am a Customer Care Manager in Home Care for South Central WI. Some fun facts about me are that I have a dog Bogey Fynn who I adore. I have an obsession with hoodies and I am also the inventor of what I call the floppy bun (you will see me with that hair style often). I love spending time with my family and friends. I am truly grateful for this opportunity and look forward to working with all of you and making an impact at Brightstar.

I spent about 8 years too many burnt out in the restaurant business. It was time to make a change. I have worked many positions through High School and college caring for adults and children who had disabilities. It has been so wonderful to be back in the field of helping people! I love all the connections I have the opportunity to make with BrightStar clients and caregivers.

I am the Business Development Manager for Bright Star South Central Wisconsin with a background in sales and marketing. It is extremely rewarding to find a solution for someone that helps them personally and makes their life better. The draw for me to start here at Bright Star is that combination of building relationships and positively effecting the wellbeing of individuals and their families. I look forward to meeting more of the community in and outside of Bright Star.

I came to BrightStar Care with over 20 years of expertise in healthcare leadership and business development. My experience working in payor, technology, and provider segments provides a unique understanding of the healthcare system.  I am passionate about providing exceptional care and delivering the best possible outcomes to clients, families, and community partners. My goal is to ensure BrightStar operations are client-centered, compassionate, and focused on delivering a higher standard of care.

Before coming to Bright Star, I was a night RN at UW Hospital and Clinics on a general internal medicine unit that specialized in Geriatrics and Special Pathogens. I am excited to bring my evidence-based, best practice nursing skills, experiences and training into the private setting. My Bachelor’s degree in Nursing is from UW Madison; additionally I have a Bachelor’s of Science degree from Iowa State University in Communication Disorders with a minor in Psychology. Working here at Bright Star as an RN Case Manager, I feel I have truly come full circle by being able to provide this level of care to my clients in their own home!

I was working at a facility in the Janesville area when I first heard of BrightStar, there was a nurse on my floor that was from BrightStar Staffing. I have worked in many different healthcare settings, mostly assisted livings, and memory care units. Throughout my time at BrightStar, I've found that the part I enjoy the most as an RN Case Manager is coordinating the 1-to-1 individualized care we provide.  I’m excited to contribute to greater levels of clinical excellence through my new role as Assistant Director of Nursing.

I have been in health care for 22 years now. I worked as a CNA for 19 years in a skilled facility, hospital, and hospice. I joined Brightstar in July 2020 as an Employee Engagement Manager and an Account Manager for Medical Staffing and recently joined our Brightstar Care Talent Acquisition Team. I am excited to use my experience in healthcare to educate new employees and grow our team so we can continue to fulfil our mission of providing rewarding work and a Higher Standard of Care. In my spare time I enjoy spending time with my daughter Jordan and my chocolate lab Wes, I also enjoy photography and traveling!

I hold a bachelor’s degree in Human Resources from the University of Wisconsin – Milwaukee. Although I am new to healthcare, I am passionate about finding quality candidates to support our enterprise. I hope to make a difference in the communities I recruit for by having happy employees and clients. Outside of work, I like to fish, hike and travel to new places.