Compassion, integrity, family, excellence, trustworthiness, accountability, and diversity
Rick Lincoln | Owner Rick is the owner of BrightStar-West Bend, along with his wife, Diane. He has over 42 years of experience as an executive in manufacturing, overseeing multiple locations. Rick has raised six daughters and, along with Diane, helped care for Diane’s grandmother. He understands the demands of caring for one’s family while developing and maintaining a career. BrightStar was a perfect fit for Rick as he could put to use his experience in management while providing a service that is valuable to others and the community. When Rick & Diane learned about BrightStar, they decided it was an opportunity to help families and create jobs. Our Staff and compassionate caregivers are dedicated and enjoy making a difference in peoples’ lives.
Diane Lincoln | Owner Along with Rick, her husband, Diane is an owner of BrightStar-West Bend. Diane has had past experience in caregiving as she completed some schooling for nursing before she had children. Diane has raised six daughters and when they were all school-aged she started-up and ran a small business for 11 years. In addition to raising her children and running a business, Diane was also the main caregiver for her grandmother for several years. She has experienced firsthand the joys and stressors of caregiving for a loved one. Chelsie L. Brandl, MSW | Branch Manager Chelsie is in the role of Branch Manager. She has a Bachelor’s degree in Psychology and she has earned her Master’s degree in Social Welfare from the University of Wisconsin-Milwaukee. She has worked both on an individual level with clients in a therapeutic setting, and on an administrative level coordinating services for clients and evaluating program effectiveness. Chelsie loves working with people, being an advocate for those in need, and helping others reach the resources they need to have a better quality of life. Chelsie is so excited to be working with BrightStar as it allows her to utilize both her clinical and administrative experience in social work. al years' experience in administration and has worked in Customer Service for most of her career. She went to school for Legal Administration and spent two years as a Legal Secretary working with clietns on a wide array of different needs and services. Kelsey has some background working as a caregiver in a nursing home as well. We are thrilled that Kelsey has joined our BrightStar team! She works most intently with our skilled clients and national accounts, however she oversees all that we do.
Molly Pierce | Staffing Coordinator Molly started working with BrightStar in 2013 as a CNA. With her high expectations and care-giving ability, she became team lead for one of our cases. She trained caregivers, helped with scheduling, and provided a "higher standard of care" for all the clients she worked with. In March of 2016, Molly began working in the office as a Staffing Coordinator, and she has proved to be a great addition to our team! She is able to use her experience from the field to problem solve and expertly match clients with caregivers whom she thinks will be compatible with one another. She enjoys working in the field from time to time to keep her skill set fresh and to to help our clients whenever needed.