In-Home Care in Maple Grove & Andover, MN

From the very first phone call to every appointment, our experience with BrightStar Care has been wonderful. My dad has received nursing care and physical therapy since August following a serious accident. The entire team has been compassionate, professional, and dependable. Their kindness, communication, and genuine concern for his recovery have meant so much to our family. We are truly grateful for the exceptional care and peace of mind they have provided. Highly recommend!

Mirtha has been extremely helpful to me. She exhibits a lot of initiative and patience . She is very reliable and absolutely caring, she is compassionate.

Very accommodating with scheduling Personable Punctual Knowledgeable

I’m happy with all staff associated BrightStar. Everyone is very friendly and helpful. I highly recommend BrightStar Maple Grove/Andover.

Mirtha has been extremely helpful to me. She exhibits a lot of initiative and patience . She is very reliable and absolutely caring, she is compassionate.

My father-in-law lives in an assisted living community and was recently sent to the hospital after developing significant weakness in his legs. It turned out that he had an infection. By Thursday afternoon, the hospital nursing staff told us he was doing well—walking around his room and getting to the bathroom, even while managing an IV pole and catheter. We expected him to return to his assisted living apartment on Friday. Knowing that staffing at his community is more limited on weekends, we contacted BrightStar to arrange some extra support in his apartment over the three-day weekend. It turned out to be one of the best decisions we could have made. By the time he arrived home Friday, he was again relying on a wheelchair and needed assistance from one person. Over the weekend his needs increased even further, and by Monday the assisted living nurse determined that he required two-person assistance. We were incredibly grateful that BrightStar was able to arrange around-the-clock care on such short notice, especially over a weekend. The BrightStar caregivers were attentive to all of his needs. We knew in advance who would be coming for each shift, which helped Dad feel more comfortable with unfamiliar people caring for him. Just as importantly, they kept our family informed throughout the weekend, so we knew how he was doing and didn't have to constantly worry. We can't recommend BrightStar highly enough for what they did for Dad and our family.

Brightstar provided excellent care for my elderly mother while she was in independent living. They were flexible, reliable, had excellent communication and they submitted the long term care invoices directly to her insurance company in a timely manner. I would highly recommend them

Overall, I felt like the quality of my care was important to this company. The response time to calls or emails was very good. My primary home health care aide was Denea, and she was very courteous and willing to do whatever I asked of her. She was a huge help. I did get a charge for one hour for a reassessment from the nursing staff I didn't expect, and Brightstar worked with me on reducing the charge.

We have had a year plus of homecare and had excellent care and poor care. BrightStar qualifies at the top of the list. Aids are well trained, prompt, and willing to help where needed. Communication has been really good. Supervisors and nurses keep us informed of changes and make sure we are involved in decisions and progress. They are amongst the best.

All of the care giving team for my dad were superb. Kathy the nurse, Callie the nurse, Sayge the PCA were so wonderful and helpful. And Rosalyn was also excellent on the 2 visits she had with my dad. My dad was in good hands with the Bright Star team. We are grateful for them.