Compassion, integrity, family, excellence, trustworthiness, accountability, and diversity
Sarah Williams, Owner
What experience do you bring to BrightStar? Sarah Williams comes to BrightStar as a mother of two with an education background and 8 years of experience in home health care. She has taught children from ages 4 to 12 in elementary schools in England and India. She specialized in children with Special Educational Needs. She accommodated them in mainstream classroom where she has had to adapt the curriculum to meet their individual needs. She has taught children with ADHD, autism, Down’s syndrome, developmental delay, spina bifida and deafness. These skills are invaluable when liasing with children and families through BrightStar’s Kidcare . Personal experience in caring for her grandmother, made Sarah realize the true value of high quality healthcare and good communication from people who truly care. BrightStar offers that top end service which she wishes she could have found for her family. What aspect of your job are you most passionate about? Sarah is passionate about providing the highest quality care for each of our clients. She strives to make sure we do what we say we are going to do. Sarah recognizes that it is critically important that our clients are treated with respect and dignity in their home, no matter what their situation may be. I provide a higher standard of care by… Listening to what our clients and caregivers want. Over these past 8 years, Sarah and Kelvyn have learned that not only is BrightStar there to provide care for an individual, but BrightStar is there to provide support to the family as well, which is equally as valuable.
Kelvyn Williams, Owner
What experience do you bring to BrightStar? Prior to coming to BrightStar, Kelvyn Williams had over 15 years of general management experience within the automotive sector. He has 8 years of experience providing highest quality skilled and non-skilled home care in the Livingston and Washtenaw counties. His Grandfather suffered with Alzheimer’s and Kelvyn experienced firsthand how this terrible disease takes its toll on both his Grandfather and supporting family members. He remembers the challenges of ensuring somebody was with his Grandfather at all times to ensure he did not wander from home and to provide for his personal care needs. He is a local board member for the local Alzheimer’s Association and senior support groups in both Livingston and Washtenaw counties. He has a strong understanding of meeting customer’s expectations and what it really means to provide the highest levels of customer service. He develops long-term relationships with our referral sources and the clients and families we look after. Bringing these values to BrightStar has resulted in a customer focused approach where providing above and beyond customer service is a way of life. What aspect of your job are you most passionate about? Ensuring we provide excellent care and service to all of our clients and their families. Kelvyn enjoys offering “peace of mind” by providing healthcare solutions that help families and business live and perform at their best. I provide a higher standard of care by… Guaranteeing we meet all of the promises we commit to.
Jennelle Lybrink, Customer Care Coordinator
What experience do you bring to BrightStar? Jennelle is the Customer Care Coordinator for the BrightStar of Brighton & Ann Arbor offices. Jennelle is the mother of a little girl and enjoys each day watching her grow. Her love of the outdoors also keeps her very busy. Jennelle and her family can often be found out on the lakes boating, fishing or swimming. During the winter months she loves to curl up with a good book. Jennelle is happy to be part of the BrightStar team because we share the philosophy that every person deserves the highest quality of personalized care. She has more than 10 years of experiences in the medical field and customer service. What aspect of your job are you most passionate about? She is passionate about making a positive difference in the lives around her, which inspired her to become a part of the medical field. Jennelle’s time at BrightStar has been rewarding and given her the opportunity to meet many people from all walks of life. I provide a higher standard of care by… Making sure our clients are provided the highest quality of care possible.
Angela Hall, Human Resources Coordinator
What experience do you bring to BrightStar? Angela brings over 20 years of experience in the healthcare sector focusing on recruiting and staffing. What aspect of your job are you most passionate about? She is most passionate about being able to help individuals with bettering themselves through job placement while using their skillset. By doing this, Angela feels a sense of accomplishment. She often says, that when you can help pull someone out of a “financial gutter” by offering them a stable career, it helps to set them up for success and financial stability while utilizing their strengths and skills. I provide a higher standard of care by… being passionate about what I do through the hiring, training and orientation process.
Cheryl Krueger, Director of Nursing
What experience do you bring to BrightStar? Cheryl is the Director of Nursing for the BrightStar of Brighton & Ann Arbor offices. Cheryl has 43 years of experience as an RN. Her nursing career has included Clinical Administration, Health Services Administrator and Nurse Manager. Those responsibilities honed her skills in the application of thorough nursing assessment, care planning and coordination with ancillary providers/families/patients. Cheryl has strong skills in building positive relationships with staff members, providing hands on training and over sight – all to improve care and services to clients What aspect of your job are you most passionate about? Cheryl is happy to be part of the BrightStar team because her passion is meeting patients. She is happy to be a part of a team that shares the core values of respect, compassionate and high quality for families. I provide a higher standard of care by… Performing extensive nursing assessments pertaining to the body, mind, and spirit of each client. I develop and maintain fruitful relationships with clients, their families and our staff.
Shauna Shifflet, Client Services Coordinator
What experience do you bring to BrightStar? Shauna is the Client Services Coordinator for the BrightStar of Brighton & Ann Arbor offices. Shauna joined our BrightStar family as a caregiver. She now has more than 10 years of experience in caregiving. Her growth with the company is attributed to her motivation, high quality caregiving and dedication to our clients and staff. All the clients that have had Shauna involved in their lives, speak very highly of her, both in terms of her caregiving and also the bond that she builds with the family. Shauna is always willing to go the extra step. Shauna is a busy mom of 2 beautiful daughters. No two days are ever the same for Shauna and her family, as this family’s love of the outdoors has them busy with lots of activities. You can often find them participating in many of the events that our community has to offer. Shauna is happy to be part of the BrightStar team because going to work feels like home. She is happy to be a part of a team that shares the core values of respect, compassionate and high quality for families. What aspect of your job are you most passionate about? Shauna is passionate about making sure her CMH clients are treated with dignity and respect. She recognizes every client deserves quality care and it's her passion to ensure all our clients are provided with quality care. I provide a higher standard of care by… Working together with CMH clients, caregivers, and CMH staff to provide the best possible care and undergoing continuous training with caregivers and open communication.
Elly Cairns, Office Manager
What experience do you bring to BrightStar? Elly joined Brightstar in January 2018. She has 17 years of experience in staffing, recruiting and scheduling in the healthcare industry. Elly has worked with a large pool of nurses, therapists and home health aides for many of the major area hospitals as well as private duty and home care settings. She has managed various types of private duty cases throughout Michigan including remote areas. Elly brings her vast experience to Brightstar as the Branch Manager, overseeing the daily operations of the business. She has raised 4 children and has lived in the Livingston County area for the past 16 years. She happily joined Brightstar to be part of a company that provides the highest quality care to our communities. What aspect of your job are you most passionate about? Without our caregivers and our clients, we would not be in business. They are the reason that we come to work every day and they deserve the highest quality of respect and care that we can provide and Elly makes it her mission to convey that message. I provide a higher standard of care by… making sure that our caregivers and our clients receive excellent customer service and an open line of communication.
Questions about our care team?
Please contact us online or call our Livingston County offices at (810) 225-4000 and we'll be happy to answer them.