Compassion, integrity, family, excellence, trustworthiness, accountability, and diversity
Elly Cairns, Office Manager
What experience do you bring to BrightStar? Elly joined Brightstar in January 2018. She has 17 years of experience in staffing, recruiting and scheduling in the healthcare industry. Elly has worked with a large pool of nurses, therapists and home health aides for many of the major area hospitals as well as private duty and home care settings. She has managed various types of private duty cases throughout Michigan including remote areas. Elly brings her vast experience to Brightstar as the Branch Manager, overseeing the daily operations of the business. She has raised 4 children and has lived in the Livingston County area for the past 16 years. She happily joined Brightstar to be part of a company that provides the highest quality care to our communities. What aspect of your job are you most passionate about? Without our caregivers and our clients, we would not be in business. They are the reason that we come to work every day and they deserve the highest quality of respect and care that we can provide and Elly makes it her mission to convey that message. I provide a higher standard of care by… making sure that our caregivers and our clients receive excellent customer service and an open line of communication.
Brenda Needham, Director of Nursing
How long have you been a Nurse? I have served as a registered nurse for over 7 years and have received a bachelor’s degree from University of Michigan with honors. My area of experience includes home health care, hospital, primary care-care manager and skilled nursing facility environment, with a focus on the geriatric population. What experience do you bring BrightStar Care? I have gained valuable experience over the last 10 years working alongside talented and skilled health care professionals. From doing work as a community volunteer, certified nursing assistant, Physician Super User Trainer of Cerner software in hospitals, to serving the most vulnerable people of Africa and finally as a Registered Nurse. I remain educated on evidence based best practice through memberships in highly recognized journals such as American Journal of Nursing, Infusion Nursing Society and Nursing Management. I am delighted to have a second career “of passion” as a healthcare professional. What aspect of your job are you most passionate about? Providing supportive services for vulnerable populations, advocating, and providing quality home care services through skilled nursing care and a supportive team of people who share equal values and concerns for others. I am also passionate about adhering to my core values as they are important principles that not only grow personal satisfaction but central to effective patient centered care. Making BrightStar a good fit because their core values align with my own. I am Making More Possible for our BrightStar Care clients by …Consistently set up individuals for success through education, training and developing processes that support the framework for quality care. That includes delivering continuity of care by collaborating with all healthcare delivery services. Finally, listening to the needs of others, and exercise best practices.
Shauna Shifflet, Office Coordinator
What experience do you bring to BrightStar? Shauna has been promoted to the Office Coordinator position for the BrightStar Ann Arbor office. Shauna joined our BrightStar family as a caregiver. She now has more than 10 years of experience in caregiving. Her growth with the company is attributed to her motivation, high quality caregiving and dedication to our clients and staff. All the clients that have had Shauna involved in their lives, speak very highly of her, both in terms of her caregiving and also the bond that she builds with the family. Shauna is always willing to go the extra step. Shauna is a busy mom of 2 beautiful daughters. No two days are ever the same for Shauna and her family, as this family’s love of the outdoors has them busy with lots of activities. You can often find them participating in many of the events that our community has to offer. Shauna is happy to be part of the BrightStar team because going to work feels like home. She is happy to be a part of a team that shares the core values of respect, compassionate and high quality for families. What aspect of your job are you most passionate about? Shauna is passionate about making sure her our clients are treated with dignity and respect. She recognizes every client deserves quality care and it's her passion to ensure all our clients are provided with quality care. I provide a higher standard of care by… Working together with our clients, caregivers, and staff to provide the best possible care and undergoing continuous training with caregivers and open communication..
Madison McQuiston, Human Resources Specialist / Recruiter
What experience do you bring to BrightStar? Maddie has over 13 years of experience in customer service, as well as caring from her great grandmothers, little sister, and significant others nieces and nephews, as well as supporting her group of childhood friends that are working in the medical field. What aspect of your job are you most passionate about? Maddie is the most passionate about caring for our clients by having caregivers who are respectful, and nurturing coming into our family company, and making sure both our clients and caregivers are equally being taken care of. I provide a higher standard of care by…Maddie has made an impact on our incoming caregivers making them feel welcomed and knowing they can call her and she'll be there to listen and help in any way she can. Maddie gets her biggest support from everyone at BrightStar, her boyfriend, family and friends the most to achieve her goals and always keep striving. Nothing is too small or too much a challenge Maddie can't handle, as one of her favorite quotes, "Nothing is impossible, the word itself says "IM-POSSIBLE".
Stacia VanWyck, Client Care Coordinator
What experience do you bring to BrightStar?Stacia is the Clinical Care Coordinator for Brightstar's Brighton and Ann Arbor offices. Stacia is a registered nurse with previous work experience in private duty home care, long term nursing care, and acute medical-surgical hospital care. Stacia expects to have her bachelor's degree in nursing (BSN) in the spring of 2022. What aspect of your job are you most passionate about?Stacia is passionate about going above and beyond to provide holistic care that improves the quality of life. She believes it is important for clients to remain comfortable and safe in their own home whenever possible.I provide a higher standard of care by…Stacia strives to provide individualized care that exceeds client expectations.
Jennelle Lybrink, Customer Care Coordinator
What experience do you bring to BrightStar? Jennelle is the Customer Care Coordinator for the BrightStar of Brighton & Ann Arbor offices. Jennelle is the mother of a little girl and enjoys each day watching her grow. Her love of the outdoors also keeps her very busy. Jennelle and her family can often be found out on the lakes boating, fishing or swimming. During the winter months she loves to curl up with a good book. Jennelle is happy to be part of the BrightStar team because we share the philosophy that every person deserves the highest quality of personalized care. She has more than 10 years of experiences in the medical field and customer service. What aspect of your job are you most passionate about? She is passionate about making a positive difference in the lives around her, which inspired her to become a part of the medical field. Jennelle’s time at BrightStar has been rewarding and given her the opportunity to meet many people from all walks of life. I provide a higher standard of care by… Making sure our clients are provided the highest quality of care possible.
Annette Jones, Customer Care Coordinator
What experience do you bring to Brightstar? Annette joined Brightstar in April of 2019 after raising 3 amazing sons. Her experience includes 20 + years of care for her 2 sons with Duchenne Muscular Dystrophy. She was her sons' full-time primary caregiver, advocate, and coordinator of all aspects of their care. She has been a mentor for other parents of children with muscular dystrophy and other special needs. She has been a volunteer and fundraiser for The Muscular Dystrophy Association, The Make-A-Wish Foundation of Michigan, The Suite Dreams Project, and speaking at an event for the American Red Cross emphasizing the importance of blood donations. Annette understands the importance of providing high quality care for our clients and putting families at ease knowing that their loved one will receive the care they need. Annette enjoys communicating with our clients, their families, and our caregivers. She strives for excellent customer service. Away from work, Annette enjoys the outdoors: taking photos of wildlife, kayaking, and visiting Michigan's Upper Peninsula. She enjoys travel and taking care of her pug, Chewie. What aspect of your job are you most passionate about? Annette is passionate about coordinating excellent care for our clients that best suits their individual needs. She believes in finding the right fit between client and caregiver. Annette loves to help others and provide a listening ear. She is proud to be part of the Brightstar Team. I provide a higher standard of care by... having an extreme desire to help people in need and working with our excellent caregivers and support staff to ensure we provide our clients with a high quality of care.
Questions about our care team?
Please contact us online or call our Livingston County offices at (810) 225-4000 and we'll be happy to answer them.