I have had the opportunity to work with BrightStar Care on behalf of residents and families at our skilled nursing facility, and they have quickly become one of our go-to resources for one-on-one caregiving support for our residents. What has stood out most is their reliability, communication, and genuine commitment to the people they serve. Their team is consistently responsive, available when needed, and willing to come into the facility to meet with residents and families personally.
Specifically, I have had the pleasure of coordinating with Shannon Foster from BrightStar, who has been wonderful to work with. Shannon is always accessible by phone or text and makes herself available to meet with residents and families directly. She takes the time to provide genuine, one-on-one consultations, answer questions, and help families feel comfortable with the process. Her personable approach puts residents at ease and gives families additional reassurance during what can sometimes be a stressful transition.
Something I particularly appreciate about BrightStar Care is that their involvement does not stop once a caregiver is in place, and I have seen this firsthand. Their team continues to follow up with residents and families to make sure things are going well and that the caregiver remains a good fit. I have also spoken directly with residents at our skilled nursing facility who have received caregiver support through BrightStar, and they have personally shared very positive experiences with the care and support they received. Shannon has continued visiting residents even after services have started, checking in with families and providing thoughtful personal touches and ongoing support. That level of follow-through really separates BrightStar from many other agencies I have encountered throughout my experience in senior care.
I would highly recommend BrightStar Care to anyone looking for dependable, compassionate, one-on-one caregiving. They are a company that truly seems to care about building relationships, doing the right thing, and going the extra step for residents and their families.
I can't say enough good things about BrightStar and particularly about Shannon, who was the first person I spoke with there. Within a few minutes of talking to Shannon, I knew this was the company I wanted to hire for my sister’s care. Shannon was professional, compassionate, and ready to meet with my sister right away—even before her surgery—something other agencies weren’t willing to do.
What truly set Shannon apart was how she managed the complexities of my sister’s transition from rehab back home. She handled all the paperwork and made the whole process as smooth as possible. Since then, Shannon and BrightStar have continued to be incredibly responsive and thoughtful in matching the best care providers for my sister’s needs.
In short, I give BrightStar and Shannon my highest recommendation and will always be grateful for the care and dedication they showed our family.
Margaret Rich
Google Review
I can't say enough good things about BrightStar and particularly about Shannon, who was the first person I spoke with there. Within a few minutes of talking to Shannon, I knew this was the company I wanted to hire for my sister’s care. Shannon was professional, compassionate, and ready to meet with my sister right away—even before her surgery—something other agencies weren’t willing to do.
What truly set Shannon apart was how she managed the complexities of my sister’s transition from rehab back home. She handled all the paperwork and made the whole process as smooth as possible. Since then, Shannon and BrightStar have continued to be incredibly responsive and thoughtful in matching the best care providers for my sister’s needs.
In short, I give BrightStar and Shannon my highest recommendation and will always be grateful for the care and dedication they showed our family.
I can't say enough good things about BrightStar and particularly about Shannon, who was the first person I spoke with there. Within a few minutes of talking to Shannon, I knew this was the company I wanted to hire for my sister’s care. Shannon was professional, compassionate, and ready to meet with my sister right away—even before her surgery—something other agencies weren’t willing to do.
What truly set Shannon apart was how she managed the complexities of my sister’s transition from rehab back home. She handled all the paperwork and made the whole process as smooth as possible. Since then, Shannon and BrightStar have continued to be incredibly responsive and thoughtful in matching the best care providers for my sister’s needs.
In short, I give BrightStar and Shannon my highest recommendation and will always be grateful for the care and dedication they showed our family.
I can't say enough good things about BrightStar and particularly about Shannon, who was the first person I spoke with there. Within a few minutes of talking to Shannon, I knew this was the company I wanted to hire for my sister’s care. Shannon was professional, compassionate, and ready to meet with my sister right away—even before her surgery—something other agencies weren’t willing to do.
What truly set Shannon apart was how she managed the complexities of my sister’s transition from rehab back home. She handled all the paperwork and made the whole process as smooth as possible. Since then, Shannon and BrightStar have continued to be incredibly responsive and thoughtful in matching the best care providers for my sister’s needs.
In short, I give BrightStar and Shannon my highest recommendation and will always be grateful for the care and dedication they showed our family.
I have been working at Brightstar as an RN for two years now and i truly love what i do.
i have been an infusion nurse with this company while i am in school to become a nurse practitioner and they have been so tremendously supportive while being in school.
Kimberly has been so amazing with me from the day i started. she is my go to person and has always been there to lift me up when needed and praise me on my accomplishments!
i have referred so many my nurse friends to come work for this company because i really love what i do.
i love my patients dearly and they make doing this job so much more employable and rewarding.
i hope to stay with Brightstar even after i graduate as an NP!
Marierose Atie
Google Review
Working with Brightstar has been an absolute pleasure. When looking for caregivers for my loved one, Shannon Foster from Brightstar was extremely helpful and made the entire process seamless. I called multiple agencies and what separated Brightstar was that they prioritized my loved ones care over discussing costs. Shannon’s was incredibly empathetic and helped me navigate my options, while also giving me honest advice that helped me throughout my entire career navigation journey for my loved one. She was also able to do a consultation with me very quickly and available for every phone call. Very responsive team of case managers! I would definitely recommend Brightstar to anyone looking for caregivers!
I enjoyed working with the BrightStar team. Shannon in particular was very helpful in answering all my questions and making sure I understood the entire process. Thank you!
David Posner
Google Review
I have worked for Brightstar Care for 3 years. At first as a PCA and then when I got my license, as a Registered Nurse. Brightstar care is
the perfect company, always being flexible when I was in nursing school. Brightstar care as an employer is flexible when it comes to creating a schedule that fits your personal life. I love that Brightstar care has always offered competitive pay and benefits. The skilled team does a great job matching clients to nurses that fit the clients needs and personality. I like that Brightstar care offers training in skills that a nurse might be rusty in or not confident in. There is also room and opportunities for advancement in the company. I like the fact that supervisors and Human Resources are always available if I need assistance with anything. I am 100% satisfied with Brightstar care and have made them my career choice. If you are looking for a great employer that checks off all the boxes, whether you are a CNA or registered nurse, Brightstar care is an excellent choice.
Henrietta Johnson
Google Review
Our has a severe congenital heart disease along with other complex needs that include a trach, feeding tube, and the use of a wheelchair. For this reason, we cannot leave him in the care of just anyone because he is medically fragile and has spent half his life in hospitals. This is the third nursing company we have had manage our sons care and so far, it has been the best. Our nurse has been great and truly cares about our son. She is constantly working with him in improving his mobility, gross and fine motor skills. Our son also suffers from anxiety so having a consistent person who follows his routine whiling helping introduce new things has done wonders to his confidence.
Ashley Hopson
Google Review