I’ve been out of town a lot lately, so trying to look after my grandma from a distance has been really challenging. I’m honestly so thankful I came across Bright Star, they were super helpful and made everything feel a lot less stressful. Knowing they were there to take care of my grandmother gave me so much peace of mind.
My grandma’s neighbor recommended BrightStar, and they’ve been amazing so far. Being in another state, I have so much peace of mind knowing BrightStar is there for my grandmother when I can’t be. Their team is incredibly professional, attentive, and dependable. They communicate clearly, treat my grandmother with respect, and truly go above and beyond. I highly recommend BrightStar to anyone looking for trustworthy, compassionate, and professional care!
Hoai Nguyen
Google Review
One day I was looking into finding care for my mother and I came across BrightStar Care of Carmel Valley. I was able to reach out to the team and communicate with ease. Right away I felt very informed and was very impressed with their customer service. Their work with facilities are impeccable. Overall experience was very satisfying.
Karina Juarez
Google Review
I’ve had a great experience with BrightStar Care. The office staff is always professional, organized, and quick to communicate. You can tell they truly care about the people they serve.
The caregivers are attentive, kind, and really go the extra mile to make sure clients feel safe and well taken care of. It’s clear they take pride in what they do.
Sanaz, the owner, sets the tone. She’s compassionate, hands-on, and runs the agency with a high standard of care. You can feel that throughout the entire team.
BrightStar Care is genuinely one of the best home care agencies I’ve come across. Highly recommend.
Everything has been wonderful since I got Ana
dorothy gottlieb
Google Review
Krishankant Singh
Google Review
We recently had to move my mom to a new memory care facility in another state. I asked the facility if they could recommend a company to assist my mother when she had appointments off-site. I was told that many of their residents use BrightStar Care and they and there families are very happy with them. I decided to give BrightStar a try.
My mother has had a few appointments offsite. Each time, Julianna from BrightStar assisted her. Due to physical disabilities and dementia, my mother can become very anxious about these appointments. Each time, Julianna was able to help her to feel comfortable and calm and each time, my mother would give me a glowing recall of her experience after her appointments. In the past, sometimes her experiences would be good - but never great, and many times, she would be very upset. Every time she has had interactions with BrightStar, from her initial interview and through her appointments with Julianna by her side, my mother has been exceptionally happy and well cared for. As anyone knows who is going through a similar situation with a family member, your loved one's emotional experiences can be just as important as their physical experiences.
If you are looking for a caregiver, I wholeheartedly recommend BrightStar. They offer many services beyond the ones I am using for my mother. Each person has been wonderful, from Kate who with a nurse performed the interview with my mother and helped me chose the correct plan, to Alyssa who helps me to make the appointments when my mother needs care offsite of her facility, to Julianna who accompanies my mother on her appointments... at every single step, I have had a positive, professional experience. I am very happy my mother's residence referred me to BrightStar Care.
Debra Firestone
Google Review
Brightstar is a very professional company that specializes in caregiving
And has well trained staff…
Erika De Los Garzas
Google Review
Best Agency I know. Very Understanding and Considerate.
Hussein Majid
Google Review
After deciding to stop additional care services for my brother in a memory care facility, the staff requested they start again, due to a complication of his illness. The staff at Brightstar, Carmel Valley in San Diego got right on it. They provided care that same day and were able to even provide increased care in this emergent situation. I don't quite know what we'd have done had they not stepped right back in to assist. Many thanks to the Brightstar team!
Elizabeth Kahahawai
Google Review