What Our Customers Say

  • Sep. 12, 2023
    Rating 5 out of 5
    Ambar Toscano
    Google Review
  • Apr. 26, 2021
    Rating 5 out of 5
    I used Brightcare to provide help for my bed-bound brother when his wife was hospitalized. It was an emergency situation and Brightcare did a great job. They had great flexibility in scheduling. The caregivers they provided were top notch and they were totally reliable.
    Terres Hogan
    Google Review
  • Dec. 27, 2020
    Rating 5 out of 5
    On day one we needed 24 hour, 7 day a week care and we had less than 9 hours to pull it off. Brent and his team got a crew of caregivers lined up for us with an hour to spare. We then had caregivers from this Brightstar office for 5 months and had an excellent experience. Upon discharge from a month long hospital stay, my mother was too weak to pull a blanket over her own head. She needed help with all basic activities of daily living: getting out of bed to the bedside commode, eating, dressing, bathing, assistance with oxygen, range of motion exercise and more. Brightstar Central Western Riverside's caregivers were 100% compassionate. All were well trained and transferred my family member safely. Mom even had a fainting incident and our caregiver Dania acted quickly to catch my mom and safely care for her until the family could get to the room to help. 100% score on safety and training. What was extra and unexpected to us as a Christian family: every single one of our Brightstar caregivers participated with us in family worship and were open in their expression of faith. This was very comforting in our time of need. When I wasn't around to have worship or pray with my mom, Wendy would. Our caregivers that stayed with us consistently through the end of our need were Wendy, Christina, Diana and Dania. These women cared for my mom like family. I had zero worries when these trusted caregivers were present. We also had great long term experiences with Brittany, Michelle, Asana and Margaret. From day one, special encouragement from Christina and Michelle helped get my mom moving and stronger with exercises each day. Brittany helped get my mom's brainwaves to function with writing exercises and puzzles. These women brought positivity into our home and inspired my mom to heal faster. (Hint: Christina also cooks excellent vegetarian dishes with an asian-inspired flare!). Wendy (a skilled CNA) was my mom's daily companion and was literally her extra hands. She would have thoughtful, God-filled conversations with my mom. She'd participate in her favorite hobby, card-making, and would help my mom meticulously complete each step. Wendy would go above and beyond the call of duty to be sure my mom was physically and emotionally supported. At night, Diana responsibly watched over my mom and our whole house. She cared for our home as if it were her own. I could sleep soundly knowing my mom was in her care. We had to request special assistance from two caregivers so my mom could attend my dad's funeral. Wendy and Diana worked as a team to be sure my mom was transported safely and cared for. This helped us as a family grieve and mourn. I can go on, but the bottom line is we loved our Brightstar caregivers. They will always be welcome by our family. I highly recommend hiring Brent's team at Brightstar Care Central Western Riverside.
    Chari Delle J. Bell
    Google Review
  • Dec. 27, 2020
    Rating 5 out of 5
    On day one we needed 24 hour, 7 day a week care and we had less than 9 hours to pull it off. Brent and his team got a crew of caregivers lined up for us with an hour to spare. We then had caregivers from this Brightstar office for 5 months and had an excellent experience. Upon discharge from a month long hospital stay, my mother was too weak to pull a blanket over her own head. She needed help with all basic activities of daily living: getting out of bed to the bedside commode, eating, dressing, bathing, assistance with oxygen, range of motion exercise and more. Brightstar Central Western Riverside's caregivers were 100% compassionate. All were well trained and transferred my family member safely. Mom even had a fainting incident and our caregiver Dania acted quickly to catch my mom and safely care for her until the family could get to the room to help. 100% score on safety and training. What was extra and unexpected to us as a Christian family: every single one of our Brightstar caregivers participated with us in family worship and were open in their expression of faith. This was very comforting in our time of need. When I wasn't around to have worship or pray with my mom, Wendy would. Our caregivers that stayed with us consistently through the end of our need were Wendy, Christina, Diana and Dania. These women cared for my mom like family. I had zero worries when these trusted caregivers were present. We also had great long term experiences with Brittany, Michelle, Asana and Margaret. From day one, special encouragement from Christina and Michelle helped get my mom moving and stronger with exercises each day. Brittany helped get my mom's brainwaves to function with writing exercises and puzzles. These women brought positivity into our home and inspired my mom to heal faster. (Hint: Christina also cooks excellent vegetarian dishes with an asian-inspired flare!). Wendy (a skilled CNA) was my mom's daily companion and was literally her extra hands. She would have thoughtful, God-filled conversations with my mom. She'd participate in her favorite hobby, card-making, and would help my mom meticulously complete each step. Wendy would go above and beyond the call of duty to be sure my mom was physically and emotionally supported. At night, Diana responsibly watched over my mom and our whole house. She cared for our home as if it were her own. I could sleep soundly knowing my mom was in her care. We had to request special assistance from two caregivers so my mom could attend my dad's funeral. Wendy and Diana worked as a team to be sure my mom was transported safely and cared for. This helped us as a family grieve and mourn. I can go on, but the bottom line is we loved our Brightstar caregivers. They will always be welcome by our family. I highly recommend hiring Brent's team at Brightstar Care Central Western Riverside.
    CJ Bell
    Google Review