FAQ

We provide skilled nursing, personal care assistance, companion care, respite care, veteran care, Golden Gate Regional Center and Regional Center of East Bay personal assistance, and Alzheimer’s and dementia care for clients throughout Marin County.

Yes, we offer both 24-hour and live-in care options to ensure continuous support and peace of mind for families.

Yes. We are fully licensed, bonded, and insured to provide professional home health care services in California.

Our registered nurses provide skilled nursing services including medication management, wound care, injections, and chronic disease management.

Yes. Our caregivers are trained in memory care techniques and provide compassionate support for clients living with Alzheimer’s or dementia.

Yes. We serve clients across Marin County including Sausalito, Tiburon, Corte Madera, Larkspur, and San Rafael.

You can call us or schedule a free in-home assessment. Our team will create a customized care plan based on your needs.

Our office is open Monday through Friday from 8 AM to 5 PM, and weekends from 9 AM to 1 PM. Care services are available 24/7.

Yes, we accept most long-term care insurance plans and can assist with billing and documentation.

Absolutely. Every caregiver undergoes thorough background checks, reference verification, and drug screening before joining our team.

We are RN-led, Joint Commission accredited, and focused on delivering the highest standard of personalized care for every client.

Yes. Our post-hospital care helps clients recover safely at home with skilled nursing and rehabilitation support.

Yes. We offer pediatric home care and support for individuals with special needs and disabilities.

In most cases, care can start within 24 to 48 hours after the initial assessment and care plan approval.

Yes. Our respite care allows family caregivers to take a needed break while ensuring their loved one receives quality care.

Yes, BrightStar Care provides 24/7 care, including weekends and holidays.

Yes. Our caregivers offer friendly companionship, conversation, and assistance with daily activities to reduce isolation.

Yes. We assist clients with local transportation to appointments, grocery shopping, and other errands.

You can reach us by phone at (415) 332-3300 or visit our website at brightstarcare.com/mill-valley to request more information.

Yes. We are accredited by The Joint Commission, which ensures we meet the highest standards in quality and safety.

Yes. Our compassionate team provides palliative and end-of-life support focused on comfort, dignity, and family guidance.

Yes. Our nurses collaborate with physicians and healthcare providers to ensure coordinated and continuous care.