What Our Customers Say

As an employee of BrightStar, I was very pleased with my experience. The staff was kind, professional, and flexible with my schedule as a student. I could not have asked for a better group of people to work with over the past year.

I love - love- love my job. I have rarely in my life been blessed to work for an employer who walks the talk: puts patients first and their staff a very close second. I have very rarely felt totally supported and cared about as an employee. I highly recommend working for this company. I know I am staying with them as long as I am working in the health care field.

Brightstar did a great job helping us on short notice and were very professional and courteous.

Quality of care is actually 5 stars, however I preferred regular contact from front-line staff, or a supervisor of front-line staff, about how my loved one was doing. This is important so I could answer any questions they had and give guidance when needed. There was much flexibility in their care, which we liked. Thank you.

BrightStar Care provides excellent home care services to clients around the Greater Lansing Area. As a nurse in the hospital I, and many of my colleagues, have referred our patients to them with great success once they discharge home. They are very timely in their responses to our calls/emails and have always been very professional to deal with. I would recommend BrightStar Care of East Lansing to other families looking for additional assistance in the home for their loved ones.

My mother, who is currently 99 years old, has had quality yet compassionate care from Bright Star. Her current caretaker not only takes care of her physical needs, but is also an excellent companion who goes way beyond the call of duty to make my mother comfortable in her own home. Bright Star does an excellent job of matching up suitable personalities and is very Responsive to any needs I have requestrd. I highly recommend them.

I am a hospice Social Worker and have used BrightStar for home care and support, including 24/7 in home care and additional support for dementia patients living in assisted living or skilled nursing facilities. This company is amazing, starting with their Owner Chris, Director of Nursing Tom, Sales Liaison Nick, and Nurse Suzy as well as countless other nurses and caregivers. All are trustworthy, kindhearted, skillful professionals who go above and beyond to make sure their clients and families have the highest quality home care services. Whenever a family needs something they jump through hoops to make it happen-- whether it is companion care, personal care, or skilled nursing. I am proud to be associated with this impressive care company!