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Understanding the Payor Sources Accepted by BrightStar Care

Published On
August 13, 2025

At BrightStar Care, we understand that arranging home care services for yourself or a loved one involves more than finding the right caregivers—it also means understanding how to cover the cost of care. That’s why we work with a variety of payor sources to make our services as accessible as possible.

Private Pay

We proudly accept private pay, which allows clients to pay directly for the services they need, whether that’s a few hours a week or 24/7 live-in support. Many families appreciate the flexibility of private pay, as it allows complete customization of the care plan.

Long-Term Care Insurance

BrightStar Care also works with long-term care insurance policies, helping clients navigate the paperwork and claim process so benefits can be applied toward home care expenses.

Veterans Affairs

For those who qualify, we accept Veterans Affairs (VA) benefits, ensuring our nation’s heroes receive the quality care they deserve. We partner with the VA to provide in-home support through specific programs.

Medicaid

In addition, Medicaid and MCO Medicaid programs and other state-funded resources can be used for eligible clients. Our team can guide you through the application process and requirements.

Workers Compensation and Cigna Insurance

We also accept payment from some workers’ compensation and we are in network with Cigna Insurance when care is related to an injury or accident.

At BrightStar Care, our goal is to provide peace of mind—not only through exceptional care but also by helping you understand your payment options. If you have questions about coverage, our team is here to help you explore the payor sources available to you. You can reach us 24/7 seven days a week at 859-227-9008.