What Our Customers Say

Great place to work, they are very understanding of our needs as employees and they are flexible to the hours I can work. The office staff will come take your place if no one else will, that’s rare. Awesome.

BrightStar was just what our family needed. From the initial phone call to designing the best care for our mom, the staff was beyond helpful. Mom was happy with how she was treated by the caregivers, and always felt safe and important.

I have worked for Hospice for 9 years and have NEVER had an outsourced aide be as caring, kind, and helpful as Chris Moon. She is beyond amazing with one of the biggest hearts. She is always so happy, smiling and always willing to help me. I can't thank your company or her enough for all the help she gives me and for the love she shows her patie nts.

Brightstar provided aides for my dad in his home. The aides were always prompt, caring, and hard working - especially his night aides Maurice and Freda. The office staff was unfailingly responsive and flexible to last minute schedule changes due to changes in his needs. Michelle in the office always returned calls promptly and worked with us to provide the assistance that best met his needs. I recommend them highly!

Brightstar provided outstanding care for my father. They were always prompt and respectful and flexible. But most of all they provided care and comfort that both my dad and I could count on. Particularly Freda and Maurice with their nightly assistance made my dad rest easy and have the assistance he needed. They both allowed my dad to continue in his apartment and not to need a nursing home-- he maintained dignity and independence with their thoughtful support.

BrightStar provided 24 hour care for my Aunt for the last 18 months. The office staff was very professional and always worked for me, the customer. Michelle did everything she could to accommodate my requests, even when it required extra work to do so. The aides all cared a great deal for my Aunt to the extent that when her health deteriorated, on their days off, a couple of them would text me to see how she was doing. They were always on time and provided services that they were asked to do. In addition to Michelle, I would like to give special thanks to Danielle, Carmen, Marque, Rose, Deena, Teresa, Kali, Cheryl and Marquita. Thank you to everyone on the BrightStar of Novi team. It was a wonderful experience working with you! Nancy Chandler

BrightStar Care is great. I can't thank them enough. My mother would not move to an assisted living center. The Bright Star nurses visit my parents at their home in Livonia and take care of so much. They show up on time, do many little things, help with pills and medication, light housekeeping and keep my parents safe. Mom and Dad look forward to Julie's visits it's like we have a new family member. Thanks BrightStar !!! Sue McDermott Farmington, MI