What Our Customers Say

  • May. 19, 2025
    Rating 5 out of 5
    I have got to post about this gal, Andrea Jekielek, she is A-MAZING! She cleans and does everything like I used to be able to do 40 years ago. Finding Andrea, is a true God sent. I no longer suffer intense anxiety about going places, cleaning, or moving stuff around. Andrea is here! *** Side note, been looking for her for over 5 years. Home-a-Glow was a joke, so was Molly Maid.
    Silly Sicilian
    Google Review
  • Nov. 29, 2024
    Rating 5 out of 5
    I am so grateful to BrightStar for taking such great care of my father and specifically wanted to thank his caregiver, Shelley, for her quick action to assist my father during a medical emergency. While taking him home from an appointment, she realized he had difficulty speaking and immediately drove him to the hospital to assess his condition for a possible TIA or stroke. He then received the medical care he needed at the hospital. Thank you, Shelley, for helping my Dad during this urgent medical situation.
    Tracy Barrett
    Google Review
  • Nov. 15, 2024
    Rating 5 out of 5
    Taniesha Griggs is awesome. She is always smiling and very pleasant. She provides excellent care for my husband which gives me the break I need. She definitely brightens the day. We are very fortunate to have her help.
    Melodie Streich
    Google Review
  • Nov. 12, 2024
    Rating 5 out of 5
    Tunisia gives great care, competent capable and pleasant
    BJK BJK
    Google Review
  • Jul. 31, 2024
    Rating 5 out of 5
    My family has so much gratitude for Taniesha’s incredible support for nearly 2 years! Helping care for my dad, she was patient, kind, reliable and so helpful. Taniesha helped my family navigate as my dad’s health declined with her expansive experience, knowledge and insight. Even in his final days, she was a major support for both him as well as us. There aren't enough words to express our gratitude for Taniesha’s incredible gifts with the terminally ill and their loved ones.
    Amelia Kanan
    Google Review
  • May. 22, 2024
    Rating 5 out of 5
    Kathleen was an amazing caregiver for my Father in Law. She is the ONLY reason he was able to stay in his home for as long as he did. She was a Godsend!
    Nanette Hembrough
    Google Review
  • Feb. 23, 2024
    Rating 5 out of 5
    Julie Cooper Holaway is my saving grace! 💕 My elderly parents needed assistance (or should I say I needed help) and they sent us Julie. Julie is a perfect match, who can handle my dad (retired police and veteran) and my mom (legally blind, forgetful, and not so trusting of others). I don’t know what I would have done without her! She is truly amazing.
    Linda Lumpkin
    Google Review
  • Dec. 28, 2023
    Rating 5 out of 5
    The aid Barbara Hawkins has been a great help to me. She has great advice and cleans things without being ask. She is good company and very compassionate. She deserves more than five stars.
    Dan Edmondson
    Google Review
  • Aug. 16, 2023
    Rating 5 out of 5
    Dan M
    Google Review
  • Jul. 18, 2023
    Rating 5 out of 5
    Love the home care aide Barbara. This agency is good at flexibility . Expensive $33 but all have raised prices. Kudos to Barbara for her flexibility in scheduling , ability to work well with others, taking initiative to keep her patients well cared for, positive attitude and love for the elderly. She is an amazing team member devoted and willing to help. We consider her family. XD
    Trish LeBlanc
    Google Review

Have you had a 5-star experience with BrightStar Care of Roanoke?

We’d love to hear from you! Please leave us a Google review to let other families know about the high-quality care you or your loved one received from BrightStar Care of Roanoke. We appreciate the honor to serve you and your family.