What Our Customers Say

Brightstar Care is amazing! All of the staff members are kind and professional. Alicia goes above and beyond to make sure my mother has the best care. She does a fantastic job of managing my mother’s medications…. Everything from calling in refills, communicating with the doctors and even picking up medications from the pharmacy. The staff members who provide transportation for my mother are always prompt and caring. What I like about BrightStar is that their staff members can actually accompany my mother to her doctors appointments…. A lot of organizations I looked into only provided one-way drop off to appointments. BrightStar has allowed my mother to maintain her independence while receiving the care she needs.

Brightstar Care has been a life saver. The crew at the Santee office really helped my family out during a very stressful time. You see, while my husband and I were on a New Year's cruise in the Sea of Cortez, my elderly father caught Covid (for the 1st time). Unable to get back to San Diego (because the ship was not in a major port city) we were very worried about who to turn to for help. Luckily we were able to reach Brightstar by phone from the ship. They really put our mind at ease. It was a relief to know that my father would have the care he needed once he tested negative and was released from the hospital. The nurses who give him in-home support are so kind and caring. In addition, the office staff is very professional, communicative, and supportive. In short, we are very happy to have found such wonderful care for my father.

Alicia has been the best since I signed on with BrightStar. She always goes above and beyond providing excellent service and has been very valuable in our time of need.

BrighStar Care is the best in Skilled Home Care. Alicia Pottratz who is an LVN and Client Services Manager have remained focused on the best care for their clients. They have very reasonable prices, and extremely reliable experienced staff and commitment to patient well being. Alicia's follow up with her clients sets a standard for excellence in service. The caregivers were professional, friendly and timely. They delivered a wonderful job to my client! I will highly recommend them to my client.

The entire crew was wonderful. From the owner to the office staff to our caregiver. They worked with us and were always supportive of my family and my mom who they were taking care of. This company took remarkable care of her. We couldn't have asked for anything better for my mom. Her nurse Alicia is very personable and seems to really love her work and her patients. If I ever need them for my father I am definitely going to call them.

It has been such a pleasure to work with BrightStar, but the shining light of that company is Alicia Pottratz hands down. This nurse goes over and beyond for our family member to make her feel comfortable and happy. And she's more than just a kind person, she truly cares about the people in her care. It's not a 9-5 job for her, its her passion to help people and I feel so blessed that we found her!! Thank you Alicia for all that you do for my family, and you deserve more than only 5 stars!