Why Home Care Accreditation?

March 6, 2024

When deciding on a home care agency for a loved one, the quality of care, safety standards, and the agency's overall reputation are paramount concerns. One significant marker of excellence and reliability in this sector is accreditation from a reputable body, such as the Joint Commission. This accreditation serves as a seal of quality, indicating that the agency meets high standards in providing care. In this blog, we'll delve into the importance of such accreditation, with a focus on the Joint Commission, and also introduce another accreditation organization that competes with it, to provide a broader perspective on choosing the right home care agency.

The Importance of Accreditation

Quality of Care: Accreditation by organizations like the Joint Commission is a testament to an agency's commitment to maintaining high standards of care. It means that the agency has undergone a thorough evaluation process, including site visits and reviews of care procedures, staff qualifications, and patient safety protocols. For families, this accreditation offers peace of mind, knowing that their loved ones are in capable and professional hands.

Continuous Improvement: Accredited agencies are required to engage in continuous improvement processes. They must regularly demonstrate how they are enhancing their care delivery and patient safety protocols. This continuous push for improvement ensures that the agency does not become complacent and always strives to provide the best possible care.

Professional Staff: Accreditation standards often include criteria for staff qualifications and ongoing education. This means that accredited agencies are more likely to have highly qualified and well-trained staff, ensuring that your loved one receives professional care tailored to their needs.

Patient Safety: The safety of patients is a critical component of accreditation standards. Agencies must show that they have effective procedures in place to manage risks, prevent errors, and safeguard patients' health and well-being. This focus on safety helps reduce the likelihood of accidents and ensures that the care environment is as secure as possible.

A Competitor to the Joint Commission: CHAP

The Community Health Accreditation Partner (CHAP) is another prestigious organization that accredits home health care agencies, along with hospice and community-based health care organizations. Like the Joint Commission, CHAP's mission is to define and advance the highest quality of community-based care. Through its accreditation process, CHAP focuses on areas such as management, quality improvement, patient care practices, and community engagement. Accreditation by CHAP signifies that an agency has met rigorous standards designed to improve the quality and delivery of care.

Making the Right Choice

When considering a home care agency, look for one that has been accredited by either the Joint Commission, CHAP, or a similar reputable body. This accreditation should be a key factor in your decision-making process because it assures you of the agency's quality and reliability. For example, suppose you're evaluating a home care agency that has received CHAP accreditation. In that case, you can be confident that it has undergone a comprehensive evaluation and met standards that demonstrate excellence in care and service.


Choosing the right home care agency for a loved one is a significant decision that should be made with careful consideration of several factors, including accreditation status. Accreditation by organizations like the Joint Commission or CHAP serves as a reliable indicator of an agency's commitment to quality, safety, and continuous improvement. By selecting an accredited agency, you can ensure that your loved one receives the best possible care, which is ultimately what matters most. Arlingdale Healthcare, Inc. DBA BrightStar Care of Schaumburg, Park Ridge, and Kane County, is extremely proud to be accredited by The Joint Commission since 2015! Use the following link to search for home care agencies you may be considering: Joint Commission Quality Check. Please don’t hesitate to reach out to us at 847-925-0818 to learn more about our home care services servicing the greater Schaumburg and Park Ridge areas, including most of the northwest suburbs, and all of Kane and DeKalb counties.