Brightstar has been an excellent resource. Great nurses for my daughter’s care. Meagan, Beya, Barbara, Tameka & Stephanie are the best.
Yadira Sanchez
Google Review
I’m having an excellent experience with BrightStar. After switching to this company, their customer care managers—Shaletia, Janella, and Linette—have been outstanding. Communication with the entire team has been fantastic. I especially appreciate their text communication, which is quick and easy, allowing me to reach out at any time.
If I encounter any issues with equipment, I can call any staff member, and someone will contact me right away to assist with whatever I need or provide advice. The clinical supervisors, Meagan and Deana, are amazing; they promptly update my son's records in the system, ensuring efficient communication among all team members. Everything is handled correctly without any mishaps. If I have questions or require assistance, they are always there to help.
My experience with BrightStar has been significantly better than with my previous company, and I am so glad I made the switch. The administration staff, especially Willie, were very courteous and professional during the admission process. They truly listened to my concerns and addressed any issues I had.
The clinical staff, including Lourdes, Ann, and Dounia, are kind, compassionate, and patient. They do a great job with my son and work well with our family, always being respectful of our home.
Rose Brenner
Google Review
I’ve had the pleasure of working with Brightstar Care for 5 years, and I can confidently say they set the standard for excellence in private duty nursing care. From the first point of contact, their team was professional, responsive, and truly focused on understanding our family’s unique needs.
The nurses, Lois and Dasha, assigned to care for my child are not only highly skilled and experienced, but also incredibly compassionate. They consistently show up on time, communicate clearly, and treat our loved one with the utmost respect and dignity. Whether it is managing complex medical needs, administering medications, or just providing companionship, they bring a calm and reassuring presence into our home.
What sets BrightStar apart is their dedication to continuity of care and personalized service. Megan stays in touch regularly to ensure everything is going smoothly, and any special requests are handled promptly and professionally.
If you’re looking for trustworthy, competent, and compassionate in-home nursing care, I highly recommend BrightStar. Lois, Dasha, and Megan give us peace of mind and truly make a difference in our lives.
We have been receiving services from Brightstar since 2021 and I have been lucky to have great caregivers. Great communication with administration and nursing.
Erica Posada
Google Review
After 2 years of looking to get home services for my daughter. We found Bright Star. Since, the first day, their staff have been very helpful and kind, specially nurse Megan and HHA: Mattianna and Quandis. Also, they are able to find staff to cover any missing days. Thank you to Dominique and Naika to cover on those days.
Paola Sayan
Google Review
Venessa Arambul
Google Review
I'm giving Brightstar a 5 star rating because Irene is extremely good with my mother. My mother is 100 years old and gets along very well with Irene . It is because of Brightstar and Irene my mother is able to stay in her home. Thank you Brightstar.
Gary Hermanns
Google Review
Armstrong is a really a good caregiver. He's very patient and kind and most of all very helpful. I feel confident knowing that my son is in good hands because Armstrong takes very good care of him. Thank you to the Bright star team for a compassionate and caring caregiver
Alicia Arthur
Google Review
Armstrong is a really a good caregiver. He's very patient and kind and most of all very helpful. I feel confident knowing that my son is in good hands because Armstrong takes very good care of him. Thank you to the Bright star team for a compassionate and caring caregiver
Alicia Arthur
Google Review
BrightStar Care has been a blessing for my family. They’ve cared for my daughter for the past 2–3 years, and we’ve consistently felt supported and heard. Our current caregiver, Emani, has been with us for almost a year and is truly wonderful. She’s consistent, attentive, and engages so well with Hailey.
The BrightStar Care staff go above and beyond, regularly visiting to stay updated on Hailey’s needs, track any medical changes, and make sure we’re completely satisfied with the care. Knowing they’re on top of everything gives me peace of mind and allows me to reclaim a bit of time, all while ensuring my daughter’s safety and comfort during her post-stroke recovery. I’m incredibly grateful for their compassion and professionalism.
Robin Highsmith
Google Review